Acute Care Patient Experience Navigator

Vanderbilt Health; United States; Vor Ort; USD 23.000 - 30.000; Vollzeit

Zusammenfassung

Vanderbilt Health Acute Care Clinic is seeking an Associate Patient Service Specialist to support patients before, during, and after visits. You will help with scheduling, registrations, and coordinating care with multiple services.

This role requires effective communication, accurate data entry in Epic, and teamwork in a fast-paced outpatient setting. A High School Diploma or GED and at least one year of relevant experience are preferred; the environment rewards reliability, compassion, and

Qualifikationen

• Proven ability to provide excellent patient-focused service.
• Experience coordinating appointments and pre-visit documentation.
• Familiarity with medical terminology.

Aufgaben

• Schedules patient appointments and procedures.
• Manages registration and patient work queues.
• Coordinates with outside facilities to ensure orders are ready prior to patient visit.
• Communicates with patients via patient portal.

Kenntnisse

Customer Service

Patient Scheduling

Patient Documentation

Medical Terminology

Appointment Scheduling

Ausbildung

High School Diploma or GED

Tools

Epic Systems

Jobbeschreibung

Vanderbilt Health Acute Care Clinic is seeking an Associate Patient Service Specialist to support patients before, during, and after visits. You will help with scheduling, registrations, and coordinating care with multiple services.

This role requires effective communication, accurate data entry in Epic, and teamwork in a fast-paced outpatient setting. A High School Diploma or GED and at least one year of relevant experience are preferred; the environment rewards reliability, compassion, and