ACTT Program Assistant — Admin & Coordination

Blue Ridge Community Health Services, Inc.; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive benefits plan (Medical, D,

Dental and Vision

Company sponsored life insurance

Short and long-term disability

403(b) retirement with company match

9 paid holidays per year

PTO and Personal Day accrual

Accommodations programs

Mental Health resources

Tuition reimbursement program

Job summary

Blue Ridge Health in Sylva, NC seeks an ACTT Program Assistant to provide administrative support for our Assertive Community Treatment Team, coordinating non-clinical operations and ensuring smooth daily workflows. You will handle mail, triage inquiries, coordinate HR documents, maintain intake forms, and track appointments, while delivering respectful, compassionate service to patients and families.

A high school diploma and strong computer skills are required; we value teamwork, cultural

Qualifications

• High School Diploma or GED.
• Strong computer and typing skills.
• Ability to communicate clearly and professionally with patients, families, and coworkers.
• Ability to follow written and verbal instructions, record basic information accurately, and report observations or concerns to a supervisor.
• Ability to build respectful, professional relationships with patients, coworkers, and community partners.
• Ability to work effectively as part of a multidisciplinary team.
• Willingness to complete training related to cultural awareness and the diverse populations served by Blue Ridge Health.

Responsibilities

• Manage incoming and outgoing mail.
• Coordinate and triage communication between staff and service recipients.
• Address urgent situations and coordinate response until others respond.
• Respond with respect and compassion to behaviors influenced by mental health symptoms.
• Report unusual or concerning behaviors or symptoms.
• Coordinate HR documents, including staff timesheets, travel reimbursement forms, leave requests, and on-call forms.
• Ensure intake documentation is completed and updates are kept current.
• Support schedule coordination and track client appointments.
• Maintain accurate client demographic information.
• Coordinate company vehicle maintenance and scheduling.

Skills

Strong computer skills

Typing skills

Clear communication

Professional interaction

Multidisciplinary teamwork

Cultural awareness

Education

High School Diploma or GED

Tools

Office software

Job description

Blue Ridge Health in Sylva, NC seeks an ACTT Program Assistant to provide administrative support for our Assertive Community Treatment Team, coordinating non-clinical operations and ensuring smooth daily workflows. You will handle mail, triage inquiries, coordinate HR documents, maintain intake forms, and track appointments, while delivering respectful, compassionate service to patients and families.

A high school diploma and strong computer skills are required; we value teamwork, cultural