ACTT Program Support Specialist

Blue-Ridge-Health; Sylva (NC); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Life Insurance

Short & Long-term Disability

403(b) with company matching

Paid holidays

PTO & Personal Day

Tuition Reimbursement

Accommodations Program

Mental Health Resources

Job summary

Blue Ridge Health is seeking an ACTT Program Assistant to provide administrative support for the Assertive Community Treatment Team in Waynesville, NC. The role requires coordinating non-clinical operations, triaging communications, and ensuring documentation and scheduling run smoothly.

The position emphasizes professionalism, cultural sensitivity, and collaboration with a multidisciplinary team in a community health setting.

Qualifications

• High School Diploma or GED required.
• Strong computer and typing skills; communicate clearly with patients, families, and coworkers.
• Ability to follow written and verbal instructions and report observations to a supervisor.
• Ability to work well in a multidisciplinary team and with diverse populations.

Responsibilities

• Manage incoming and outgoing mail.
• Coordinate and triage communications between staff and service recipients.
• Serve as primary point of contact for ACTT team communications across locations.
• Coordinate HR documents, timesheets, travel forms, leave requests, and on-call forms.
• Ensure intake documents are complete and properly filed; maintain client demographics.
• Assist in schedule coordination and track appointments and daily work plan.
• Track authorizations, PCPs, and submission of requests.
• Coordinate vehicle maintenance and scheduling.

Skills

Administrative support

Communication skills

Team collaboration

Computer/typing skills

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Email/Calendar tools

HR documents processing software

Job description

Blue Ridge Health is seeking an ACTT Program Assistant to provide administrative support for the Assertive Community Treatment Team in Waynesville, NC. The role requires coordinating non-clinical operations, triaging communications, and ensuring documentation and scheduling run smoothly.

The position emphasizes professionalism, cultural sensitivity, and collaboration with a multidisciplinary team in a community health setting.