ACT Program Support & Liaison Specialist

Central Kansas Mental Health Center; Salina (KS); On-site; USD 38,000 - 52,000; Full time

Job summary

Central Kansas Mental Health Center seeks an ACT Team Program Assistant to act as the primary contact for coordinating administrative tasks and communications for the ACT team. The role focuses on streamlining workflows, maintaining records, and ensuring efficient communication among clients, families, and external partners.

The position requires an Associate’s Degree or equivalent experience in Human Services, with the ability to work independently or in a team, and a commitment to

Qualifications

• Associate’s Degree or equivalent combination of education and work experience in the Human Services field.
• Ability to effectively relate to employees, patients, and the public in a positive way.
• Ability to work effectively independently, or in a team with people of all socio-economic classes.
• Produce documents with clearly organized thoughts using proper sentence construction, punctuation and grammar.
• Have excellent judgement, communication, and conflict resolution skills.
• Know CKMHC programs, policies, and regulatory requirements governing CKMHC operations.

Responsibilities

• Provide comprehensive administrative support to the ACT team, including scheduling appointments, managing calendars, and backing up the Team Lead in morning meetings.
• Serve as the liaison between the ACT team, clients, families, and external partners to coordinate timely communication.
• Handle incoming calls, direct callers to providers, and relay messages to field staff.
• Maintain accurate records of activities, including case files, progress notes, and statistics, ensuring confidentiality.
• Support resource coordination by coordinating with community organizations to secure necessary services.
• Assist ACT teammates with logistics, staff availability, and coverage planning.
• Participate in quality assurance activities to ensure compliance with policies and regulations.
• Assist in organizing and coordinating training programs for the ACT team.

Job description

Central Kansas Mental Health Center seeks an ACT Team Program Assistant to act as the primary contact for coordinating administrative tasks and communications for the ACT team. The role focuses on streamlining workflows, maintaining records, and ensuring efficient communication among clients, families, and external partners.

The position requires an Associate’s Degree or equivalent experience in Human Services, with the ability to work independently or in a team, and a commitment to