ACT Program Assistant – Hybrid Team Support

Kenneth Young Center; Chicago (IL); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

403(b) plan

Medical Insurance

Dental and Vision Insurance

Disability insurance

Flexible Spending Account

Life insurance (basic)

Voluntary life insurance

Incentive program with quarterly/annum

Annual bonus and salary increases

Public Service Loan Forgiveness (PSLF)

Paid Time Off

Paid holidays

Personal floating holidays

Job summary

Kenneth Young Center in the Chicago area seeks a Program Assistant for ACT teams to provide administrative and client coordination, including minutes, scheduling, and data entry in the EMR. You will support leaders, maintain calendars, and help ensure fidelity with team workflows while coordinating with external partners.

Non-exempt, full-time role based in-office with potential limited remote hours after training; requires travel between local KY offices, strong MS Office and EMR skills, and

Qualifications

• Preferred Bachelor's Degree (BA/BS) or high school diploma/GED with significant program coordination experience
• Previous administrative experience in a direct service program
• Knowledge and utilization of electronic medical record systems
• Experience creating and maintaining well-organized operational systems
• Customer service experience; preferably working with adults with mental health difficulties
• Computer and smartphone proficiency, including typing accuracy and MS Office suite

Responsibilities

• Act as primary administrative and coordination support to ACT leaders.
• Attend daily meetings, take minutes, update client records, and communicate scheduling information.
• Enter progress notes into the EMR to bill for reimbursable services and coordinate with fidelity needs.
• Maintain team calendars and coordinate scheduling across staff.
• Provide general administrative support and data entry as needed.

Skills

Customer service

Administrative support

MS Office (Word/Excel/Outlook)

Electronic Medical Records

Scheduling

Data reporting

Education

Bachelor’s Degree (BA/BS) or GED with experience

Tools

EMR (CIS)

MS Teams

Job description

Kenneth Young Center in the Chicago area seeks a Program Assistant for ACT teams to provide administrative and client coordination, including minutes, scheduling, and data entry in the EMR. You will support leaders, maintain calendars, and help ensure fidelity with team workflows while coordinating with external partners.

Non-exempt, full-time role based in-office with potential limited remote hours after training; requires travel between local KY offices, strong MS Office and EMR skills, and