ACT COMMUNITY SUPPORT SPECIALIST - FULL-TIME
InterCommunity
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Benefits offered by this job
Job summary
InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) delivering accessible, compassionate care with a 2025 Healthcare Top Workplaces Award.
The ACT Community Support Specialist provides skill building, engagement, and care coordination within the Assertive Community Treatment Team in community settings. Salary ranges reflect $21.25–$25.00 hourly wages, with benefits including medical, dental, vision, life, disability coverage, and a 401(k) plan.
Qualifications
- Skill building, engagement and care coordination within a community-based ACT team.
- A background in health or behavioral health with recovery-focused experience.
- Proficient in linking clients to clinical, medical and social resources.
Responsibilities
- Participate on a transdisciplinary team with daily operations reviews.
- Link clients to clinical, medical, social, educational and vocational services.
- Assess client needs and identify required services with the team.
- Support recovery by participating in treatment sessions with the ACT team.
- Complete documentation per procedures, including court letters and medical records.
- Maintain tracking and reporting to support client engagement.
- Create and facilitate groups based on client needs (office and community).
- Assists crisis assessment and detox admission as needed.
- Provide education and support to clients and families as required.
- Attend mandatory department and agency trainings.
Skills
Education
Job description
InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay.
Full-time
We Did It Again!
InterCommunity is a 2025 Healthcare Top Workplaces Winner!
VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS — including 2025!
Join a Mission That Matters
InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay.
We offer same-day primary care and a wide range of behavioral health services across our community health centers in:
- 281 Main St., East Hartford
- 40 Coventry St., Hartford
- 828 Sullivan Ave., South Windsor
Our Addiction Services Division provides a full continuum of care, including:
- Primary care integration
- Residential detox and treatment
- Outpatient mental health and substance use services for adults and children
- Intensive outpatient programs
- Employment and community support
- Mobile crisis evaluations
- Judicial support servicesSocial rehabilitation
At InterCommunity, we believe your well-being matters — at work and beyond. That’s why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire.
- Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
- Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
- Voluntary vision coverage.
- Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
- Supplemental Life Insurance available.
- 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
- Career advancement opportunities in a supportive, mission-driven environment.
The ACT Community Support Specialist provides skill building, engagement, care coordination as part of the Assertive Community Treatment Team (ACTT). These services are community based and involve being in client’s homes and other community-based locations including various inpatient settings.
- Active participation on a transdisciplinary team including daily meetings to review program operations and services of clients.
- Assist in linking each client to the necessary clinical, medical, social, educational, rehabilitative, vocational and/or other services within the team or outside providers if necessary.
- Collaborate within the team and the clients to identify required services by assessing the overall needs of each client.
- Support client recovery by participating in individual treatment sessions within the ACT Team or outside providers if necessary.
- Complete all required documentation related to treatment in accordance with established procedures including but not to limited to court letters, gathering medical records, copying, faxing, scanning, collateral contact and appointment scheduling.
- Assertive engagement with clients and support ongoing attendance by completing all tracking documents and reports to support engagement.
- Create and facilitate groups based on client identified needs (both office and community based).
- Provide assistance during the assessment of individuals in crisis and intoxicated clients by helping to determine the need for crisis involvement or detox and facilitate the admission to detox facility.
- Provide education, support and consultation to clients and the individual’s families or their support system which is directed exclusively to the well being and benefit of the individual, if needed.
- Perform related duties as required.
- All agency staff are required to attend all mandatory department/agency meetings and trainings
Monday - Friday, 8:00 AM - 4:30 PM
A bachelor’s degree or an associate degree in health or behavioral health. Equivalent experience in a community health center or behavioral health setting may be considered. Experience working in a setting attending to the needs of those in recovery from mental illness and substance use/addiction. Proficient knowledge in providing linkages with various community resources.
- Initiative
- Team Player
- Time Management
- Decision Making
- Communication Proficiency (Verbal & Written)
- Technology & Computer Literacy (Microsoft Word, Keyboarding)
- Organization Skills
Wage Range: $21.25 - $25.00 Hourly
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