RESIDENTIAL SUPPORT SPECIALIST - FULL TIME

InterCommunity, Inc.; Hartford (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health & Dental insurance

401(k) with employer match

Paid time off and holidays

Career advancement opportunities

Job summary

InterCommunity, Inc. in Hartford, Connecticut is seeking a dedicated professional for milieu supervision and social rehabilitation services. The ideal candidate will provide crucial support to participants, ensuring their safety and facilitating essential group activities.

Qualifications include certification as a Peer Support Specialist or relevant degree along with experience in a residential setting. Benefits encompass health insurance, generous PTO, and a supportive environment for career growth.

Qualifications

• 3 years of experience in a residential setting preferred.
• Working knowledge of substance abuse and/or mental health treatment.

Responsibilities

• Provide milieu supervision of the program and its participants.
• Conduct individual and group social-rehabilitation activities.
• Ensure safety and security of clients and facility.

Skills

Client supervision

Social rehabilitation facilitation

Substance abuse knowledge

Documenting client progress

CPR certification

Valid Driver License

Education

Peer Support Specialist Certification or Associate's/Bachelor's Degree in Human Services Field

Job description

We Did It Again!

InterCommunity is a 2025 Healthcare Top Workplaces Winner!

VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS — including 2025!

Join a Mission That Matters

InterCommunity, Inc. is a Federally Qualified Health Center Look‑Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay.

We offer same‑day primary care and a wide range of behavioral health services across our community health centers in:

281 Main St., East Hartford
40 Coventry St., Hartford
828 Sullivan Ave., South Windsor

Our Addiction Services Division provides a full continuum of care, including:

• Primary care integration
• Residential detox and treatment
• Outpatient mental health and substance use services for adults and children
• Intensive outpatient programs
• Employment and community support
• Mobile crisis evaluations
• Judicial support services
• Social rehabilitation

Why Work With Us?

At InterCommunity, we believe your well‑being matters – at work and beyond. That’s why we offer a comprehensive benefits package designed to support your health, financial security, and work‑life balance.

All benefit‑eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short‑Term Disability and Long‑Term Disability. (A benefit‑eligible employee is one who is scheduled to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401(k) and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following the date of hire.

Our Benefits Include:

• Work Life‑Balance‑Flexibility, generous Paid PTO, and paid holidays.
• Health & Dental insurance - flexible contribution options that include 2 HDHP w/ HSA enrollment option or non‑HDHP at a minimal cost to employees.
• Voluntary vision coverage.
• Employer‑paid Short‑Term Disability, Long‑Term Disability, and Basic Life & AD&D.
• Supplemental Life Insurance available.
• 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked.
• Career advancement opportunities in a supportive, mission‑driven environment.

Summary:

Provides milieu supervision of the program and its participants, including coordinating and facilitating social‑rehabilitation groups and programs.

Essential Duties:

• Responsible for clients and the facility safety and security, including substance abuse screening as directed.
• Conducts individual and group social‑rehabilitation and care coordination activities including caring a case load of identified clients.
• Supervision of participants in the milieu and during (on‑site and scheduled off‑site activities); conduct scheduled room safety checks.
• Maintains confidential progress notes and other documentation on client activities.
• Provides necessary approved transportation and program related errands (either in agency or personal vehicle).
• In the event of staff shortage, may be required to work past scheduled hours until a relief staff can be found.
• Perform other related tasks as required.

*All agency staff are required to attend all mandatory department/agency meetings and trainings*

*Attendance at required staff meetings and assigned trainings is now a condition of employment and will be treated as paid work time.*

Requirements

Education & Experience:

• Peer Support Specialist Certification, or an Associate's or Bachelor's Degree in Human Services Field.
• 3 years of experience in residential setting preferred.
• Working knowledge of substance abuse and/or mental health treatment.
• All Residential Support Staff Employees are required to show proof of a CPR Certification within 60 days of official start date.
• Valid Driver License.