ACH Processing Analyst

SECU; North Carolina; Hybrid; USD 42,000 - 54,000; Full time

Job summary

SECU in North Carolina is seeking an ACH Processing Analyst for an entry-level role handling ACH transactions, learning processing software, and supporting branches, Member Services Support, and external originators with ACH processing and research.

You will balance the ACH system and General Ledger accounts, collaborate across departments, and participate in ACH returns, disputes, and research with attention to detail and a commitment to ongoing training.

Qualifications

• HS Diploma or GED required.
• Basic computer skills demonstrated.
• Proficient written and verbal communication.
• Ability to collaborate with coworkers and leadership.
• Willingness to engage in ongoing training.

Responsibilities

• Process incoming files from Federal Reserve Bank and internal departments.
• Prepare tickets and manual returns of ACH debits/credits on requests.
• Process and respond to Member Access messages regarding ACH disputes.
• Assist branches and outside agencies with ACH research.

Skills

Attention to detail

Written and verbal communication

Team collaboration

Basic computer skills

Education

HS Diploma or GED

Associate degree

Tools

Microsoft Office Suite

Job description

If you are motivated and believe in the credit union philosophy of \"People Helping People\", join our team!

Position Overview

The ACH (Automated Clearing House) Processing Analyst position is an entry-level position that processes various requests involving ACH transactions. They will learn how to navigate within our ACH processing software to assist branch, Member Services Support, and operations employees, along with members, and outside originators with ACH processing and research. They will collaborate with other departments and branches/Member Services Support in processing ACH returns and balancing the ACH system and associated General Ledger accounts.

Essential Responsibilities

• 30%: Work incoming files from the Federal Reserve Bank and internal departments.
• 30%: Prepare tickets and key manual returns of ACH debits/credits per member or Originating Depository Financial Institution requests.
• 20%: Process and respond to Member Access messages directly from members regarding ACH disputes.
• 20%: Assist branches and outside agencies/departments with ACH research.

Required Education & Experience (Knowledge, Skills, & Abilities)

• HS Diploma or GED
• Basic computer skills
• Attention to detail and accuracy is imperative
• Proficient written and verbal communication skill
• Ability to cooperate and collaborate with coworkers and various levels of leadership and be cordial and professional in all interactions with members and coworkers in both on-site and remote work settings
• Willingness to engage in ongoing training and professional development

Preferred Education & Experience (Knowledge, Skills, & Abilities)

• Associate degree
• Excellent analytical and research skills
• 1 year of relevant experience
• Should have experience working with MS Office Suite (Excel, Word, Outlook, PowerPoint).

Job Environment & Physical Requirements

• Hybrid work flexibility permitted as determined by departmental, corporate and executive needs.

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.