ACH Operations Analyst

Evolve-Bank-; Memphis (TN); On-site; USD 52,000 - 64,000; Full time

Job summary

Evolve-Bank is seeking an ACH Operations Analyst to manage daily Deposit Operations tasks, ensuring compliance with ACH regulations and safe handling by the bank.

The role covers ACH origination, cash letter balancing, item processing, customer service support, and online/mobile banking monitoring, with emphasis on accuracy and regulatory adherence.

Qualifications

• High school diploma with experience in banking industry or related field preferred.
• Knowledge of ACH regulations and Deposit Operations.
• Strong written and oral communication skills; accurate typing.

Responsibilities

• ACH origination and compliance monitoring.
• Balance cash letter and bank cash daily.
• Collection items processing.
• Customer Service support.
• Balance debit card activity.
• Monitoring all Deposit related retention and compliance.
• New deposit account opening and special item processing as needed.
• Online and mobile banking monitoring and support.
• Perform daily and monthly reconcilements.
• Process daily overdrafts and handle adjustments/chargebacks.
• Process garnishments as directed by Legal/Compliance.
• Process Reg D Letters.
• Process Stops and ACH return items.
• Review and monitor Deposit maintenance reports (e.g., dormant accounts).
• Settle the bank funds daily.
• Year-end processing and compliance.
• Maintain knowledge of all regulations and ensure adherence.
• Assist Bank Operations and Branch Administration as needed.
• Additional duties as directed by Leadership.

Skills

Attention to detail

Communication skills

Prior banking experience

Typing speed

Education

High school diploma

Job description

The ACH Operations Analyst will be responsible for all duties associated with the daily functions and processing of the Deposit Operations, knowing ACH regulations and understanding the related impact on financial institutions.

Main Job Tasks and Responsibilities:

• ACH origination and compliance monitoring.
• Balance cash letter and bank cash daily.
• Collection items processing.
• Customer Service support.
• Ability to balance debit card activity.
• Monitoring all Deposit related retention and compliance.
• New deposit account opening and special item processing as needed.
• Online and mobile banking monitoring and support.
• Perform daily and monthly reconcilements.
• Process daily overdrafts based on the banker’s decision, and work through any adjustments or chargebacks.
• Process garnishments as directed by Legal/Compliance.
• Process Reg D Letters.
• Process Stops and ACH return items.
• Review and monitor of Deposit maintenance reports such as dormant accounts, large dollar items, etc.
• Settle the bank funds daily.
• Year-end processing and compliance.
• Maintain a working knowledge of all compliance regulations and ensure the bank adheres to said regulations.
• Assist Bank Operations and Branch Administration as needed and as directed by management.
• Additional responsibilities and duties as directed by Leadership.

Education and Experience:

• High school diploma with experience in banking industry or related field preferred.
• ACH experience and Deposit/Bank Operations experience preferred.
• Working Knowledge and understanding of all banking regulations.
• Must possess accurate typing, spelling and grammar skills as well as superior written and oral communication skills.
• Must possess the ability to set priorities and meet deadlines.
• Must be willing and capable of defining problems and taking initiative to propose practical solutions.
• Strong communication, leadership, and attention to detail
• Ability to communicate and build rapport with others in core departments and with internal and external business partners.
• Take initiative, be able to organize and prioritize daily responsibilities and meet established deadlines.
• Ability to work overtime if/when needed.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.