ACH Operations Specialist: Precision & Compliance

First National Bank; Omaha (NE); On-site; USD 37,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Matching Contributions

Time Off Programs

Health Savings Account (HSA)

Growth Opportunities

Tuition Assistance

Short-Term/Long-Term Disability

Job summary

First National Bank in Omaha seeks a detail-oriented specialist to handle ACH processing, balancing, and dispute resolution within NACHA timelines. You will coordinate with Treasury and relationship teams, respond to inquiries, and maintain regulatory compliance while supporting process improvements.

The role emphasizes accuracy, analytical thinking, and customer-focused service in a fast-paced financial environment at FNBO.

Qualifications

• High school diploma or GED
• Proficiency in Microsoft Office
• Strong numerical aptitude
• Exceptional attention to detail with accuracy under multiple priorities
• Strong analytical and problem-solving abilities
• Excellent verbal and written communication
• Adaptable team player who can work independently
• Customer-focused mindset and financial compliance awareness

Responsibilities

• Process ACH transactions with NACHA compliance and set SLAs
• Balance and reconcile daily ACH activity and returns
• Research, resolve, and respond to disputes and inquiries
• Coordinate with Treasury, Relationship Management, and customers
• Provide timely status updates on file processing issues
• Support end-of-month statistics and reporting
• Participate in cross-training and continuous improvement

Skills

Numerical aptitude

Attention to detail

Analytical skills

Communication skills

Team player

Customer focus

Education

High school diploma or GED

Tools

Microsoft Office

Job description

First National Bank in Omaha seeks a detail-oriented specialist to handle ACH processing, balancing, and dispute resolution within NACHA timelines. You will coordinate with Treasury and relationship teams, respond to inquiries, and maintain regulatory compliance while supporting process improvements.

The role emphasizes accuracy, analytical thinking, and customer-focused service in a fast-paced financial environment at FNBO.