ACH Operations Specialist: Precision, Compliance & Support

FirstBank; Franklin (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Jobvite, Inc. seeks an ACH Operations Associate to manage daily ACH origination and receipt processing, ensuring timely file transmissions from clients and processors.

You will handle returns, reversals, death notices, and reclamations while addressing disputed ACH items under NACHA and related regulations. You will assist bankers with ACH origination documentation, gather relevant data, and support annual reviews for originators.

Qualifications

• Experience with ACH processing and NACHA regulations.
• Ability to handle high-volume requests and meet deadlines.
• Provide direct phone and email support to bankers and internal customers.
• Research and resolve internal and external ACH inquiries.

Responsibilities

• Assist in processing high volume ACH processing requests within required deadlines.
• Assist in ACH origination documentation and data gathering.
• Work on ACH origination annual reviews for originators.
• Provide direct phone and email support for ACH Operations.
• Research and resolve ACH inquiries and requests.
• Collaborate with team on projects, issues, and trainings.
• Ensure daily and monthly deadlines are met.
• Performs other duties as assigned.

Skills

ACH processing

Banking operations

Communication skills

Problem solving

Education

Associate’s degree preferred

AAP certification preferable

2+ years banking operations experience

Job description

Jobvite, Inc. seeks an ACH Operations Associate to manage daily ACH origination and receipt processing, ensuring timely file transmissions from clients and processors.

You will handle returns, reversals, death notices, and reclamations while addressing disputed ACH items under NACHA and related regulations. You will assist bankers with ACH origination documentation, gather relevant data, and support annual reviews for originators.