ACH Operations Specialist: Payments & NACHA Compliance

Firstbank; Lexington (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

Jobvite, Inc. in Tennessee is seeking an ACH Operations professional to manage daily ACH origination and receipt processes, ensuring timely file transmissions from clients and processors. You will handle returns, reversals, death notices and reclamations, while addressing disputed items in compliance with NACHA and related regulations.

Strong communication and problem solving abilities are essential. The role involves collaborating with bankers and internal teams, adhering to AML and related

Qualifications

• Associate’s degree preferred but no required if commensurate experience is evidenced.
• Accredited ACH Professional (AAP) certification preferable.
• 2+ years banking supports operations experience preferred.

Responsibilities

• Assist in processing high volume of ACH Processing requests within required deadlines. Serve as backup to individual team members.
• Assist Bankers in completing ACH Origination documentations, obtaining ACH activities, and gathering relevant data pertaining the request.
• Work on ACH Origination annual reviews for all ACH Originators.
• Provide direct phone and email support for ACH Operations, using effective communication skills to assist bankers and internal customers.
• Research and resolve internal and external requests for all ACH account inquiries.
• Work closely with ACH team members on projects, system issues and trainings.
• Support the team in meeting daily and monthly deadlines
• Perform routine responsibilities with limited supervision
• Perform duties & responsibilities specific to department functions & activities.
• Performs other duties & responsibilities as required or assigned by supervisor.

Education

Associate’s degree preferred

Accredited ACH Professional (AAP) certification preferable

2+ years banking supports operations experience preferred

Job description

Jobvite, Inc. in Tennessee is seeking an ACH Operations professional to manage daily ACH origination and receipt processes, ensuring timely file transmissions from clients and processors. You will handle returns, reversals, death notices and reclamations, while addressing disputed items in compliance with NACHA and related regulations.

Strong communication and problem solving abilities are essential. The role involves collaborating with bankers and internal teams, adhering to AML and related