ACH & Digital Payments Specialist

US10 Air Products and Chemical; United States; Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Health Insurance

401(k)

Paid Vacation

Parental Leave

FSAs

Life Insurance

EAP

Adoption Assistance

Backup Care

Identity Theft Protection

Supplemental Benefits

Zusammenfassung

Air Products seeks a Credit Union Electronic Transaction Specialist at its Global Headquarters in Allentown, PA to support APCI FCU's electronic and digital banking services with a focus on ACH processing, reconciliation, reporting, compliance and member support.

You will work with members and teams to support ACH processing, electronic payments, digital banking, fraud prevention, and other eCommerce operations while upholding accuracy and confidentiality and staying current on NACHA rules.

Qualifikationen

• Associate degree in Business, Finance, or related field required; 3 years financial institution experience may substitute.
• Minimum 3 years supporting electronic and digital banking services.
• Knowledge of NACHA rules and regulations required.
• Strong written and verbal communication; confidentiality and accuracy are essential.

Aufgaben

• Serve as the SME for ACH processes, reporting, claims, training, audit support, and NACHA compliance.
• Process external A2A transfers and support Pay/Person transfer services.
• Lead contact for instant payment services, including FedNow and RTP.
• Assist members and employees with ACH questions and research requests.
• Support wire transfer processing and provide backup for other eCommerce functions.
• Monitor digital banking services to ensure a positive member experience.
• Identify fraud risks using available tools and educate on prevention best practices.
• Develop understanding of APCI FCU products to educate members effectively.
• Participate in projects supporting APCI FCU's goals and member service objectives.

Kenntnisse

ACH processing

NACHA rules

Customer service

Attention to detail

Multitasking

Communication

Excel

Independent and collaborative work

Ausbildung

Associate degree in Business or Finance

Tools

Microsoft Word

Excel

Jobbeschreibung

Air Products seeks a Credit Union Electronic Transaction Specialist at its Global Headquarters in Allentown, PA to support APCI FCU's electronic and digital banking services with a focus on ACH processing, reconciliation, reporting, compliance and member support.

You will work with members and teams to support ACH processing, electronic payments, digital banking, fraud prevention, and other eCommerce operations while upholding accuracy and confidentiality and staying current on NACHA rules.