Accounts Recovery Specialist - Drive Customer Payments

Our Company; Norfolk (VA); On-site; USD 13,392 - 16,740; Full time

Benefits offered by this job

Paid training

Medical, dental, and vision insurance

401(k) with company match

Employee development program

Job summary

Our Company is looking for motivated individuals for a customer service role in Norfolk, Virginia. You will engage with customers through calls, updating service details and addressing concerns. Enjoy competitive pay, paid training, and comprehensive benefits including medical insurance, HSA options, and a 401(k) with company match.

The ideal candidate should have customer service experience, strong communication skills, and the ability to manage time effectively. Join a supportive team in a beautiful workspace with opportunities for development.

Qualifications

• Must be at least 18 years of age.
• 1–2 years of customer service experience required.
• Strong computer and interpersonal communication skills are essential.

Responsibilities

• Handle inbound and outbound calls to assist customers.
• Address customer complaints and report escalated issues.
• Process sales and cancellations, ensuring customer satisfaction.

Skills

Customer service experience

Strong communication skills

Ability to multitask

Education

High school diploma or equivalent

Job description

Our Company is looking for motivated individuals for a customer service role in Norfolk, Virginia. You will engage with customers through calls, updating service details and addressing concerns. Enjoy competitive pay, paid training, and comprehensive benefits including medical insurance, HSA options, and a 401(k) with company match.

The ideal candidate should have customer service experience, strong communication skills, and the ability to manage time effectively. Join a supportive team in a beautiful workspace with opportunities for development.