Accounts Receivable Strategist – Hybrid & Collections

WM; Windsor (CT); Hybrid; USD 63,000 - 72,000; Full time

Benefits offered by this job

Competitive compensation package

Hybrid work arrangement

Paid time off

Job summary

WM in Windsor, CT is seeking an Accounts Receivable Analyst responsible for end-to-end collections for a portfolio, shaping collection practices and guiding offshore support personnel.

You will drive cash flow, partner with Order to Cash colleagues, and mentor offshore teams while applying Agile methods to improve processes and customer service.

This hybrid role offers a base pay in the stated range and a comprehensive benefits package.

Qualifications

• Bachelor's Degree (accredited), or in lieu of degree.
• High School Diploma or GED (accredited) and 4 years of relevant work experience.
• 2 years of experience in reconciliation.

Responsibilities

• Manage a portfolio of customers and develop efficient and effective collections strategies that ensure we achieve our financial objectives, mitigate risk, optimize cash flow, and contribute to improved customer experience.
• Maximize cash recovery; make pragmatic decisions on collection issues escalation, service release/suspension, adjustments/ write-offs, etc.
• Negotiate effectively with customers and internal stakeholders to deliver solutions in difficult situations.
• Develop effective relationships with our customer’s AP department and key senior finance leaders to mitigate roadblocks to the order-to-cash process.
• Actively partner with internal stakeholders (Sales, Client Launch, and Billing) on the order-to-cash process, which impacts our ability to collect cash and efficiently service customers’ invoicing needs.
• Coordinate work activities with an offshore team, which includes guiding, mentoring, and coordinating strategy to accomplish key goals and objectives.
• Leverage Agile methodologies to improve processes with immediately available tools and resources.
• Support an environment of constant innovation.

Skills

Negotiation

Reconciliation

Education

Bachelor's Degree

High School Diploma or GED

Tools

Oracle

Job description

WM in Windsor, CT is seeking an Accounts Receivable Analyst responsible for end-to-end collections for a portfolio, shaping collection practices and guiding offshore support personnel.

You will drive cash flow, partner with Order to Cash colleagues, and mentor offshore teams while applying Agile methods to improve processes and customer service.

This hybrid role offers a base pay in the stated range and a comprehensive benefits package.