Accounts Receivable Specialist — Onsite, Cincinnati

raymondstorageconcepts; Cincinnati (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) retirement plan with company-mp

Paid Time Off

Volunteer Time Off

Referral Bonus

Job summary

Raymond Storage Concepts is seeking an Accounts Receivable Specialist to join our Cincinnati headquarters. This onsite role focuses on timely payment processing, account reconciliation, and maintaining strong relationships with customers.

You will handle cash receipts, aging analysis, disputes, and onboarding of new customers in EBS/Billtrust, collaborating with Sales and Service teams to ensure accurate invoicing and prompt collections.

Qualifications

• High school diploma or equivalent required.
• 3+ years of accounts receivable or B2B collections experience.
• Strong proficiency with Microsoft Office (Outlook, Excel, Word).
• Strong 10-key and keyboarding skills.
• Excellent written and verbal communication with a customer-service mindset.
• Strong problem-solving and teamwork abilities.
• Excellent organization and time-management with attention to detail.
• Ability to work onsite at Cincinnati (Blue Ash) location five days per week.

Responsibilities

• Receive customer payments and accurately enter cash receipts into the EBS accounting system.
• Monitor aging invoices and follow up on equipment, parts, rental, and service invoices.
• Review delinquent accounts and contact customers to determine reasons for overdue payments.
• Research and reconcile customer disputes and request refunds or adjustments.
• Identify unapplied credits and clear them against balances.
• Communicate potential credit risks or bad debt concerns to management.
• Maintain documentation of customer financial status and collection efforts.
• Organize correspondence and supporting documentation.
• Partner with internal departments to maintain payment terms and accelerate collections.
• Onboard new customers in EBS and Billtrust, set ship-to and tax status, and complete registrations.
• Identify and track upcoming large-dollar orders.
• Coordinate with Sales and Service teams to ensure invoicing is accurate and timely.
• Identify and track retainers for the Dock and Door division.
• Provide backup phone coverage as needed.
• Assist with additional projects and responsibilities as needed.

Skills

Accounts Receivable

Customer Communication

Excel

Attention to Detail

Time Management

Education

High school diploma or equivalent

Tools

EBS

Billtrust

Job description

Raymond Storage Concepts is seeking an Accounts Receivable Specialist to join our Cincinnati headquarters. This onsite role focuses on timely payment processing, account reconciliation, and maintaining strong relationships with customers.

You will handle cash receipts, aging analysis, disputes, and onboarding of new customers in EBS/Billtrust, collaborating with Sales and Service teams to ensure accurate invoicing and prompt collections.