Accounts Receivable Specialist - Join Our Growing Team

JHKelly, LLC; Longview (WA); On-site; USD 45,000 - 65,000; Full time

Job summary

JHKelly, LLC is seeking a detail-oriented customer support specialist to handle vendor and internal customer inquiries, ensuring prompt responses and accurate data entry.

You will resolve discrepancies with customers, enter information into portals, assist with new customer paperwork, maintain files, and support the accounts receivable team with coverage and special projects. This role emphasizes accuracy, cross-team collaboration, and timely reporting.

Responsibilities

• Address and respond promptly to the customer service needs and inquiries of internal and external business partners.
• Work with customers to resolve discrepancies.
• Enter information into customer portals / electronic systems and prepare reports when necessary.
• Assist with the setup and required paperwork for new customers.
• Maintain and update customer files, including name or address changes, mergers, or mailing attentions.
• Support the A/R team members on projects, vacation coverage, and other task assignments.

Job description

Here’s a deeper dive into your responsibilities:

• Vendor & Internal Customer Support
  • Address and respond promptly to the customer service needs and inquiries of internal and external business partners.
  • Work with customers to resolve discrepancies.
  • Enter information into customer portals / electronic systems and prepare reports when necessary.
  • Assist with the setup and required paperwork for new customers.
  • Maintain and update customer files, including name or address changes, mergers, or mailing attentions.
  • Support the A/R team members on projects, vacation coverage, and other task assignments.