Accounts Receivable Specialist: Detail-Oriented Billing Pro

North American Science Associates, Inc.; Northwood (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

NAMSA is seeking an Accounts Receivable Specialist to join our Northwood, OH finance team. You will prepare and process client invoices, monitor portals, process payments, and support routine collections with accuracy and professionalism.

You will maintain client data, respond to payment inquiries, and escalate issues as needed while adhering to internal controls in a high-volume environment.

Qualifications

• High School Diploma or GED required.
• Coursework in accounting/finance/business preferred.
• Experience in billing, accounts receivable, or related roles preferred.
• Basic understanding of accounting concepts.
• Strong attention to detail and organization.
• Excellent written and verbal communication.
• Ability to escalate routine issues appropriately.
• Multitask effectively in a high-volume environment.
• Proficiency with Microsoft Office; ERP/financial systems preferred.
• Fluency in English.

Responsibilities

• Prepare and process Client invoices accurately and within established timelines.
• Submit invoices through Client portals, monitor submission status, and follow up on rejected or incomplete invoices.
• Process credit card payments and maintain accurate supporting documentation.
• Perform routine collection activities, including issuing Client statements and payment reminders.
• Communicate professionally with Clients and internal Associates regarding invoice status, payment questions, billing discrepancies, and account information.
• Research routine account issues and coordinate with appropriate teams to support timely resolution.
• Maintain accurate Client account data, notes, and records in applicable systems.
• Monitor and route Accounts Receivable cases to the appropriate owner within established service expectations.
• Assist with account reconciliations, aging reviews, month-end activities, and audit support as assigned.
• Follow established internal controls, policies, and procedures and identify opportunities to improve Accounts Receivable processes.
• Perform other related duties and support special projects as assigned.

Skills

English fluency

Attention to detail

Organization

Communication skills

Issue escalation

Multitasking

Teamwork

Accounting basics

Willingness to learn AR processes

Education

High School Diploma or GED

Accounting/Finance/Business coursework

Tools

Microsoft Office

Excel

ERP/financial system

Job description

NAMSA is seeking an Accounts Receivable Specialist to join our Northwood, OH finance team. You will prepare and process client invoices, monitor portals, process payments, and support routine collections with accuracy and professionalism.

You will maintain client data, respond to payment inquiries, and escalate issues as needed while adhering to internal controls in a high-volume environment.