Accounts Receivable Specialist — Collections (PST)

Visual Edge IT; United States; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

PTO and seven paid holidays

Medical, Dental, Vision + Life

401K with company match

Job summary

Visual Edge IT is seeking an Accounts Receivable Specialist with a strong emphasis on collections to join our Finance team. The role focuses on ownership of customer account follow-up, proactive collection activities, and accurate billing to support healthy financials and excellent customer experience.

The ideal candidate has 2+ years in AR/collections, strong communication skills, and proficiency with ERP systems and Microsoft Office. Pacific Time Zone residents are preferred for this position.

Qualifications

• Minimum of 2 years in accounts receivable, collections, or related finance roles.
• Strong ability to resolve discrepancies and improve cash flow.
• Experience with ERP systems and invoicing processes.
• Proficient with Microsoft Office and data entry.

Responsibilities

• Proactively manage accounts receivable aging by contacting customers to resolve past-due balances.
• Conduct collection calls and emails with professionalism and persistence.
• Research payment discrepancies, unapplied cash, short pays, and disputed invoices.
• Process invoices and statements for mailing and ensure prompt delivery to customers.
• Follow up on returned mail and obtain corrected customer contact information.
• Assist customers with invoice requests, credit card payments, and general billing inquiries.
• Redirect customer questions to internal departments to resolve issues.
• Maintain accurate notes in the ERP/accounting system.
• Identify trends or root causes affecting collections and escalate as needed.
• Support AR team with additional tasks and projects.

Skills

Collections skills

Detail-oriented

Communication skills

Microsoft Office

Education

High school diploma or equivalent

College degree preferred

Tools

ERP systems

E-Automate

Job description

Visual Edge IT is seeking an Accounts Receivable Specialist with a strong emphasis on collections to join our Finance team. The role focuses on ownership of customer account follow-up, proactive collection activities, and accurate billing to support healthy financials and excellent customer experience.

The ideal candidate has 2+ years in AR/collections, strong communication skills, and proficiency with ERP systems and Microsoft Office. Pacific Time Zone residents are preferred for this position.