Accounts Receivable Specialist: Collections & Payments

SouthEast LINK; Atlanta (GA); On-site; USD 42,000 - 66,000; Full time

Job summary

SouthEast Link is seeking an Accounts Receivable Specialist to collect balances, process customer payments, and maintain accurate account records. The role involves extensive customer contact by phone and email, daily processing of payments, and supporting month-end closing.

The ideal candidate will have AR/collections experience, strong attention to detail, and proficiency with Excel or accounting software. This on-site position offers regular business hours in a dynamic environment.

Qualifications

• Experience in Accounts Receivable, collections, or payment processing.
• Comfort making frequent collection calls and writing follow-up emails.
• Strong accuracy in posting, reconciliation, and documentation.
• Professional discretion with sensitive financial information.
• Proficiency in Excel and accounting software; able to manage priorities.

Responsibilities

• Spend more than 50% of the workday contacting customers by phone and email about past-due balances, payment status, and account issues.
• Post and apply payments daily; research escrow and unapplied amounts and email for resolution.
• Run, post, apply, and balance credit card payments daily; investigate discrepancies.
• Email payment remittance information and supporting documents when requested.
• Maintain current customer billing contacts and invoice delivery information.
• Assist with receivables reconciliation and month-end closing.
• Protect customer payment information and follow approval procedures.

Skills

Accounts receivable

Collections

Payment processing

Customer service

Documentation

Tools

Excel

Accounting software

Job description

SouthEast Link is seeking an Accounts Receivable Specialist to collect balances, process customer payments, and maintain accurate account records. The role involves extensive customer contact by phone and email, daily processing of payments, and supporting month-end closing.

The ideal candidate will have AR/collections experience, strong attention to detail, and proficiency with Excel or accounting software. This on-site position offers regular business hours in a dynamic environment.