Accounts Receivable Specialist

Ascendo Resources; West Springfield (MA); On-site; USD 45,760; Full time

Benefits offered by this job

Room to grow in a supportive team environment

Benefits through the hiring organization

Job summary

A dynamic automotive parts distributor in West Springfield seeks an AR/Collections Analyst. This full-time role focuses on customer account management and collections, requiring strong communication skills and Excel proficiency. Ideal candidates will have experience in AR or customer service and be reliable and detail-oriented. The position offers opportunities for growth within a supportive team and benefits through the hiring organization.

Qualifications

• 1+ years of AR/Collections or strong office/customer service experience.
• Reliable and organized, able to follow through in a fast-paced environment.
• Solid Excel and computer proficiency; quick learner.

Responsibilities

• Perform collections with a resolution-focused approach while providing excellent customer service.
• Research and resolve payment discrepancies, chargebacks, and credit issues.
• Process credit card payments and handle AR phone inquiries.

Skills

Customer-focused

Detail-oriented

Skilled in Excel

Strong communication

Negotiation skills

Job description

Managing Director at Ascendo Resources NYC [phone]

Accounts Receivable Analyst

Location: West Springfield, MA (100% On-site)

Pay: $22/hour | Non-Exempt | Full-Time (40 hrs/wk, 8 AM – 4:30 PM daily)

About the Role:

A growing nationwide automotive parts distributor is expanding its AR team and looking for an AR/Collections Analyst to support collections and customer account management. This role sits within a collaborative team of 4 in West Springfield, with support from a nationwide AR department. This is an excellent opportunity for candidates who are customer-focused, detail-oriented, and skilled in Excel and AR/data entry. Our client is open to training motivated individuals with strong office or customer service experience who are eager to grow in accounts receivable.

Key Responsibilities:

• Perform collections with a resolution-focused approach while providing excellent customer service.
• Research and resolve payment discrepancies, chargebacks, and credit issues.
• Place/release credit holds and administer payment plans as needed.
• Process credit card payments, prepare invoices/statements, and handle AR phone inquiries.
• Partner with sales, distribution, and accounting teams to ensure timely resolution of receivables.

What We’re Looking For:

• 1+ years of AR/Collections or strong office/customer service experience (training provided).
• Strong communication and negotiation skills with ability to handle high-volume calls.
• Solid Excel and computer proficiency; quick learner with new systems.
• Reliable, organized, and able to follow through in a fast-paced environment.

Why Apply?

• Join a nationwide, industry-leading organization with over 3,000 employees.
• Room to grow in a supportive team environment.
• Benefits through Ascendo Resources.

Interview Process:

• On-site interview with AR Manager
• Start Date: ASAP

Seniority Level

• Associate

Employment Type

• Full-time

Job Function

• Accounting/Auditing
• Automation Machinery Manufacturing