Accounts Receivable Specialist

SI Scholastic Inc.; Missouri; On-site; USD 49,511,000 - 52,294,000; Full time

Job summary

Scholastic Inc. in Missouri seeks a full-time Billing/Accounts Receivable Clerk to manage invoices, payments, and customer inquiries. The role emphasizes confidentiality, accuracy, and timely communication with customers.

Responsibilities include handling credits and adjustments, performing payment research, and supporting management in collection efforts, with a focus on professionalism under pressure.

Qualifications

• Computer experience with Microsoft Excel, Word, and Outlook required.
• Customer Service and/or Accounts Receivable experience preferred.
• Excellent verbal & written communication skills along with organizational and multitasking abilities.
• Previous experience assigning priorities, meeting deadlines, sound decision making, and goal driven under pressure.
• Experience with multi-line phone system.
• Adaptable to change.
• Proficient working along and as part of a team.
• Abide by strict PCI compliance and security guidelines.
• Overtime as needed and other duties as assigned.

Responsibilities

• Mail, fax, and email invoices to customers as requested.
• Take inbound phone calls to assist customers with complaints, inquiries, requests, and payments.
• Make outbound calls to a provided list of customers with payments due or past due; be main contact for assigned customers.
• Note accounts with payment status and customer interaction.
• Assist with credits, refunds, invoice adjustments, and payment research and reconciliation.
• Maintain confidentiality of privileged information and customer data.
• Remain calm and polite in stressful situations.
• Collaborate with Management to aid collection efforts and resolve accounts.

Skills

Customer service

Communication

Organization

Multitasking

Prioritization

Working under pressure

Teamwork

Adaptability

Attention to detail

Tools

Excel

Word

Outlook

Job description

Scholastic Inc. in Missouri seeks a full-time Billing/Accounts Receivable Clerk to manage invoices, payments, and customer inquiries. The role emphasizes confidentiality, accuracy, and timely communication with customers.

Responsibilities include handling credits and adjustments, performing payment research, and supporting management in collection efforts, with a focus on professionalism under pressure.