Accounts Receivable & Collections Associate I

Scholastic; Jefferson City (MO); On-site; USD 24,000 - 25,000; Full time

Job summary

Scholastic is seeking a full-time Accounts Receivable/Finance support specialist in Missouri to manage invoicing, payments, and customer inquiries. The role requires strong Excel/Word/Outlook skills, attention to detail, and the ability to work under pressure while maintaining confidentiality.

You will handle outbound and inbound calls, assist with credits and adjustments, and coordinate with management on collections and account resolutions.

Qualifications

• Excel, Word and Outlook experience required.
• Accounts Receivable or customer service background preferred.
• Excellent verbal and written communication with organizational skills.

Responsibilities

• Mail, fax, and email invoices to customers.
• Answer inbound calls for complaints, inquiries, and payments.
• Make outbound calls to overdue or due customers; main contact.
• Note accounts with payment status and customer interaction.
• Assist with credits, refunds, invoice adjustments and reconciliations.
• Maintain confidentiality of privileged information.
• Collaborate with Management on collection efforts and resolutions.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Customer service

Decision making

Team collaboration

Tools

Excel

Word

Outlook

Job description

Scholastic is seeking a full-time Accounts Receivable/Finance support specialist in Missouri to manage invoicing, payments, and customer inquiries. The role requires strong Excel/Word/Outlook skills, attention to detail, and the ability to work under pressure while maintaining confidentiality.

You will handle outbound and inbound calls, assist with credits and adjustments, and coordinate with management on collections and account resolutions.