Accounts Receivable Specialist

Insight Global; Carrollton (TX); On-site; USD 22,000 - 36,000; Full time

Job summary

Insight Global in Carrollton, TX is seeking a collections-focused professional to research unpaid invoices, manage project-based collections, review lien notices, and maintain Excel-based reporting. The role requires strong analytical abilities and experience handling 300–400 accounts.

You will collaborate with internal teams to investigate payment issues, document details, and prioritize workloads while ensuring accurate account tracking and timely follow-ups.

Qualifications

• 3–5+ years in collections, credit, AR analysis, loan processing, insurance claims, or related investigative/account research experience
• Strong analytical and critical thinking skills
• Experience researching unpaid invoices, payment discrepancies, deductions, or account issues
• Ability to identify root causes and resolve complex payment problems
• Self-starter who can manage assigned accounts with minimal supervision
• Professional communication skills (written and verbal)
• Comfortable managing 300–400 accounts/invoices at a time
• Experience working directly with customers regarding account status and payments

Responsibilities

• Research unpaid invoices and determine root causes of payment delays
• Manage collections efforts for project-based invoices
• Review lien notices and supporting project documentation
• Run and maintain Excel reporting
• Follow up with customer accounts and resolve outstanding balances
• Partner with internal operations teams to investigate payment issues
• Maintain detailed notes and account documentation
• Prioritize workload across an assigned account portfolio

Skills

Collections experience

Analytical skills

Customer communication

Account management

Root cause analysis

Invoice research

Account research

Problem solving

Tools

Excel

Job description

Pay rate: Up to $26/hour

Required Skills & Experience

• 3-5+ years of Collections, Credit, AR Analysis, Loan Processing, Insurance Claims, or other investigative/account research experience
• Strong analytical and critical thinking skills
• Experience researching unpaid invoices, payment discrepancies, deductions, or account issues
• Ability to identify root causes and resolve complex payment problems
• Self-starter who can manage assigned accounts with minimal supervision
• Professional communication skills (written and verbal)
• Comfortable managing 300-400 accounts/invoices at a time
• Experience working directly with customers regarding account status and payments

Nice to Have Skills & Experience

• Construction, project-based billing, or project invoicing experience
• Lien waiver, notice, or construction collections experience
• Insurance claims investigation background
• Banking, lending, collections analysis, or loan research background

Job Description

• Research unpaid invoices and determine root causes of payment delays
• Manage collections efforts for project-based invoices
• Review lien notices and supporting project documentation
• Run and maintain Excel reporting
• Follow up with customer accounts and resolve outstanding balances
• Partner with internal operations teams to investigate payment issues
• Maintain detailed notes and account documentation
• Prioritize workload across an assigned account portfolio