Accounts Receivable Representative

Randstad USA; Addison (TX); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental/vision insurance

401K plan

Life insurance

Job summary

Randstad USA is hiring for a Customer Care / Accounts Receivable Representative in Addison, TX. The role combines customer service, AR, order processing, and administrative support for a beverage distribution team.

The candidate should have a high school diploma and 1 year of related experience, with GAAP knowledge and strong Excel skills. Salesforce experience is a plus; regular 8–5 shift with standard benefits is offered.

Qualifications

• High school diploma or equivalent.
• 1 year of relevant experience in customer service, accounts receivable, order processing, or related role.
• Knowledge of GAAP and regulatory requirements.
• Strong customer service and communication skills.
• Excellent attention to detail and organization.
• Ability to research account issues and communicate solutions clearly.
• Proficiency with Excel, including pivot tables, charts, and complex formulas.
• Ability to work with customers, sales teams, and cross-functional teams.
• Experience with Salesforce or similar CRM/account management systems is a plus.

Responsibilities

• Serve as primary contact for assigned customers regarding accounts receivable, orders, invoices, and general questions.
• Respond promptly to customer calls and emails, researching issues and providing timely resolutions.
• Research customer accounts to explain open invoices, short payments, credits, and discrepancies.
• Support collection activities by following aging, delinquency, and collection procedures.
• Provide invoice copies and documentation upon request.
• Process customer orders and respond to general order inquiries with first-level support.
• Collaborate with Sales and AR teams to resolve issues and complete documentation.
• Maintain accurate account documentation and routing of paperwork.
• Assist with AR functions across assigned customer accounts.
• Respond to inbound calls/cases while minimizing transfers.
• Document interactions and account activity in Salesforce and other systems.

Skills

Accounts Receivable

Order Processing

Invoices

Customer Service

GAAP

Excel

ERP

SAP

Inbound Calls

Education

High School diploma or equivalent

Tools

Salesforce

Job description

We are seeking aCustomer Care / Accounts Receivable Representativeto join our team in the beverage distribution industry. This role combines customer service, accounts receivable, order processing, and administrative support. The ideal candidate is organized, responsive, detail-oriented, and comfortable working with customers and internal teams to resolve account and order-related questions.

What We're Looking For

• High school diploma or equivalent.
• At least1 year of relevant experience, preferably in customer service, accounts receivable, order processing, or a related administrative role.
• Working knowledge ofGenerally Accepted Accounting Principles (GAAP)and applicable regulatory requirements.
• Customer service and communication skills.
• Excellent attention to detail, organization, and follow-through.
• Ability to research account issues, identify discrepancies, and communicate solutions clearly.
• Proficiency withMicrosoft Excel, including pivot tables, charts, and complex formulas.
• Ability to work effectively with customers, sales professionals, and cross-functional teams.
• Experience with Salesforce or similar CRM/account management systems is a plus.

salary: $20 - $22 per hour

shift: First

work hours: 8 AM - 5 PM

education: High School

Responsibilities

• Serve as a primary point of contact for assigned customers regarding accounts receivable, orders, invoices, and general account questions.
• Respond promptly and professionally to customer phone calls and emails, researching issues and providing timely resolutions.
• Research customer accounts to explain open invoices, short payments, credits, and other account discrepancies.
• Support collection activities by following established aging, delinquency, and collection procedures.
• Research missing invoices and provide customers with invoice copies and other requested documentation.
• Process customer orders and respond to general order inquiries, providing first-level customer support.
• Work closely with Sales Teams and internal Accounts Receivable and Customer Account Services teams to resolve issues and complete required documentation.
• Maintain accurate account documentation and ensure necessary paperwork is completed and routed appropriately.
• Assist with accounts receivable functions across assigned customer accounts.
• Respond to inbound customer calls and cases while minimizing unnecessary transfers.
• Use Salesforce and other systems to document customer interactions and account activity.

Skills

• Accounts Receivable (2 years of experience is required)
• Order Processing (2 years of experience is required)
• Invoices (2 years of experience is required)
• Customer Service (2 years of experience is required)
• GAAP
• SAP
• ERP (2 years of experience is required)
• Excel
• Inbound Calls

Qualifications

• Years of experience: 1 year
• Experience level: Entry Level

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Experience

• Entry Level
• 1 year

Education

• High School (required)