Accounts Receivable/Customer Service Representative

Harvard Resource Solutions LLC; Clawson (MI); On-site; USD 40,000 - 45,000; Full time

Job summary

A recruitment agency seeks an Accounts Receivable/Customer Service Representative for a full-time role in Clawson, Michigan. The ideal candidate will have a high school diploma, 2+ years of relevant experience, and strong communication skills. Responsibilities include managing customer inquiries, processing orders, and maintaining accounts. The role requires proficiency in Microsoft Office and familiarity with ERP software. Competitive compensation is offered, with a salary range of $40,000-$45,000 per year.

Qualifications

• 2+ years of experience in customer service, accounts receivable, or related role.
• Manufacturing industry experience is a plus.
• Ability to handle credit and collections responsibilities.

Responsibilities

• Respond to customer inquiries regarding orders, invoices, and account balances.
• Process customer orders and maintain accurate records in ERP/CRM systems.
• Generate and send invoices according to company policies.

Skills

Strong communication skills

Problem-solving skills

Detail-oriented

Time management skills

Customer service

Education

High school diploma

Associate’s or Bachelor’s degree in Accounting, Business, or related field

Tools

Microsoft Office Suite (Excel, Word, Outlook)

ERP/accounting software (SAP, QuickBooks, Oracle)

Job description

Accounts Receivable/Customer Service Representative

2 days ago – Be among the first 25 applicants.

Harvard Resource Solutions LLC provided pay range: $40,000.00/yr - $45,000.00/yr. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

Permanent position. Fully in office.

Key Responsibilities

• Respond to customer inquiries via phone and email regarding orders, invoices, and account balances.
• Process customer orders and maintain accurate records in ERP/CRM systems.
• Generate and send invoices in accordance with company policies and contract terms.
• Monitor accounts receivable aging reports and follow up on past‑due accounts.
• Apply payments, credits, and adjustments to customer accounts.
• Resolve billing discrepancies and coordinate with internal teams (sales, shipping, production) to ensure customer satisfaction.
• Assist in preparing monthly statements and financial reporting for AR.
• Maintain strong customer relationships while ensuring timely collections.
• Support other administrative and finance functions as needed.
• Process payments from customers and answer customer questions regarding their account.
• Assist Purchasing to get products to customers quickly.

Qualifications

• High school diploma required; Associate’s or Bachelor’s degree in Accounting, Business, or related field preferred.
• 2+ years of experience in customer service, accounts receivable, or related role (manufacturing industry experience a plus).
• Strong communication and problem‑solving skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with ERP/accounting software (SAP, QuickBooks, Oracle, etc.).
• Detail‑oriented with strong organizational and time management skills.
• Ability to balance customer service with credit and collections responsibilities.

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to [e-mail].

We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.

At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified talent in the industry today.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Accounting/Auditing
• Wholesale

Location

Clawson, MI