Accounts Receivable Operations Manager

jbhunt; Lowell (MA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

medical benefit

dental benefit

vision benefit

401(k) retirement plan

life insurance

short-term and long-term disability

paid time off commensurate with tenure

six weeks of paid maternity leave and两

six paid holidays annually

Job summary

JB Hunt in Lowell, MA (USA) seeks an experienced Manager I, Finance to oversee invoicing and accounts receivable operations. You will lead a team of AR professionals, ensure accuracy, timeliness, and strong internal controls, and resolve billing issues while maintaining revenue integrity.

You will drive cross-functional collaboration, optimize processes, and implement improvements across systems. The role requires proactive problem-solving, KPI ownership, and effective communication with

Qualifications

• Minimum qualifications: HS diploma or GED with 3-4 years in accounting/finance and at least 1 year of managing a team
• Preferred qualifications: Bachelor's in Transportation/Logistics, Business Admin, Finance, or related field with 2+ years of direct management experience

Responsibilities

• Manage and develop a high-performing team of Accounts Receivable personnel to ensure accuracy, timeliness, and compliance; resolve escalated billing discrepancies and drive continuous improvement in invoice quality
• Manage accounts receivable operation for larger/more complex accounts including auditing transactions, processing outstanding balances, and executing revenue adjustments. Drive reduction of aged accounts and ensure prompt resolution of discrepancies to maintain financial accuracy and efficiency
• Lead cross-functional audit and dispute resolution efforts, leveraging knowledge of internal systems to expedite documentation, validate charges, and ensure resolution completeness; facilitate resolution meetings with internal and external stakeholder
• Drive process and system enhancements by identifying inefficiencies, testing improvements, and implementing solutions that increase team effectiveness and data accuracy
• Serve as the escalation point for issues, including recurring charge discrepancies, documentation gaps, and multi-layered customer system challenges; identify underlying issues and implement sustainable actions to support long-term resolution
• Develop and manage KPIs related to receivables, team productivity, and customer satisfaction; analyze discrepancies and lead cross-functional efforts to address performance gaps
• Coordinate with internal teams to improve account profitability, provide feedback to ensure customer compliance with contractual requirements, and adjust strategies as needed to protect revenue
• Lead audit meetings with accounts to explain disputes, make adjustments as needed, ensure accurate information capture, and finalize weekly invoices; keep stakeholders informed of issues and account patterns
• Lead strategic initiatives that positively impact profitability, operational effectiveness, and customer experience; align project outcomes with business needs and communicate results to senior leadership
• Identify and resolve issues across multiple systems and platforms that may arise at any stage of the invoicing and accounts receivable workflow. Troubleshoot discrepancies efficiently to ensure seamless financial operations and timely resolution
• Leverage in-depth knowledge of the customer base to analyze payment patterns and behaviors, identify trends, enhance forecasting accuracy, and proactively mitigate potential payment delays or issues
• Support and coordinate the integration of Electronic Data Interchange (EDI), Transportation Management Systems (TMS), and third-party payment agencies to ensure seamless data exchange

Skills

Team leadership

Accounts receivable

Internal controls

Process improvement

Education

Bachelors: Business Administration/Management

Bachelors: Finance

Bachelors: Transportation Logistics

GED (Required)

High School (Required)

Tools

EDI

TMS

Job description

JB Hunt in Lowell, MA (USA) seeks an experienced Manager I, Finance to oversee invoicing and accounts receivable operations. You will lead a team of AR professionals, ensure accuracy, timeliness, and strong internal controls, and resolve billing issues while maintaining revenue integrity.

You will drive cross-functional collaboration, optimize processes, and implement improvements across systems. The role requires proactive problem-solving, KPI ownership, and effective communication with