Accounts Receivable & Customer Care Specialist

Meta; Albuquerque (NM); On-site; USD 36,000 - 48,000; Full time

Job summary

Meta in Albuquerque, NM is seeking a Receptionist / Accounts Receivable Clerk for a 1-year temporary assignment. The role combines front-desk responsibilities with AR tasks, including payment entry and customer inquiries.

You will coordinate with sales and cross-functional teams to keep detailed notes on account status and payment history. The position requires attention to detail, strong customer service skills, and the ability to manage a high volume of accounts while maintaining accuracy.

Qualifications

• Responsible for entering customer payments into Sapphire
• Research and reconcile discrepancies and credits on customer accounts
• Maintain customer account portfolio with notes on status and contact information
• Work with sales and departments to keep accurate notes on delivery and payment status
• Manage a high volume of customer accounts

Responsibilities

• Perform collection procedures as outlined in SOPs – elevate to supervisor as needed
• Review accounts for compliance with Nevada credit law and SOPs – notes, courtesy calls, etc.
• Cash application through multiple payment methods – checks, EFT, online payments
• Monthly statement distribution to customers
• Collaborate with sales and other departments to resolve account disputes
• Maintain an accurate portfolio of 1,000 accounts with detailed notes
• Ensure top-tier customer service and timely responses to inquiries
• Handle large volumes of orders and calls efficiently
• Troubleshoot issues with a positive, professional demeanor
• Able to work under time pressure while maintaining accurate records

Skills

Accounts receivable

Customer service

Sapphire

Tools

Sapphire software

Job description

Meta in Albuquerque, NM is seeking a Receptionist / Accounts Receivable Clerk for a 1-year temporary assignment. The role combines front-desk responsibilities with AR tasks, including payment entry and customer inquiries.

You will coordinate with sales and cross-functional teams to keep detailed notes on account status and payment history. The position requires attention to detail, strong customer service skills, and the ability to manage a high volume of accounts while maintaining accuracy.