Accounts Receivable

Meta; Albuquerque (NM); On-site; USD 36,000 - 48,000; Full time

Job summary

Meta in Albuquerque, NM is seeking a Receptionist / Accounts Receivable Clerk for a 1-year temporary assignment. The role combines front-desk responsibilities with AR tasks, including payment entry and customer inquiries.

You will coordinate with sales and cross-functional teams to keep detailed notes on account status and payment history. The position requires attention to detail, strong customer service skills, and the ability to manage a high volume of accounts while maintaining accuracy.

Qualifications

• Responsible for entering customer payments into Sapphire
• Research and reconcile discrepancies and credits on customer accounts
• Maintain customer account portfolio with notes on status and contact information
• Work with sales and departments to keep accurate notes on delivery and payment status
• Manage a high volume of customer accounts

Responsibilities

• Perform collection procedures as outlined in SOPs – elevate to supervisor as needed
• Review accounts for compliance with Nevada credit law and SOPs – notes, courtesy calls, etc.
• Cash application through multiple payment methods – checks, EFT, online payments
• Monthly statement distribution to customers
• Collaborate with sales and other departments to resolve account disputes
• Maintain an accurate portfolio of 1,000 accounts with detailed notes
• Ensure top-tier customer service and timely responses to inquiries
• Handle large volumes of orders and calls efficiently
• Troubleshoot issues with a positive, professional demeanor
• Able to work under time pressure while maintaining accurate records

Skills

Accounts receivable

Customer service

Sapphire

Tools

Sapphire software

Job description

Job Description

Role- Receptionist / Accounts Receivable Clerk
Location- Albuquerque NM 87107
Duration-1 year Temp Only
Shift- Monday – Thursday: 7:30 AM – 4:30 PM, with 1-hour lunch
Friday: 7:30 AM – 4:00 PM, with 30-minute lunch

Qualifications

Responsible for entering customer payments into Sapphire, researching and reconciling discrepancies and credits on the customer account. Also responsible for updating and maintaining all aspects of their customer account portfolio - contact information, notes on account status, courtesy calls and handling customer requests. Work closely with sales and various departments to keep accurate notes on customer account status for delivery information and account payment status. Responsible for a high volume of customer accounts.
General Accountabilities

• Perform collection procedures as outlined in SOPs – elevate to supervisor as needed.


• Follow up and review accounts for compliance with Nevada credit law and SOPs – notes, courtesy calls, etc.


• Cash application through various payment methods – checks/cash, EFT, Online Bill Pay, Drivers, NSFs and notify customer/sales of term changes.


• Monthly statement distribution.


• Work with sales and other departments to handle disputes on accounts.


• Able to work independently without supervision.


• Maintain an Account Portfolio of 1,000 accounts with accurate notes and terms for customers.


• Ensure that customer service is held to the highest standard, maintaining good working relationship.


• Ensure that customer accounts are reconciled and kept up to date with attention to detail and accuracy.


• Ensure that customer questions are answered timely.


• Accurately and effectively handle large volumes of orders and calls.


• Ensure that customer service is held to the highest standard, maintaining good working relationship with outside and inside contacts.


• Responsible for problem solving with a positive and professional demeanor.


• Able to work under time pressure and maintain/produce accurate customer records to reflect account status while providing a high level of service and efficiently resolving concerns posed by the customer.


• Additional Role Details
  Candidate will be doing basic AR duties (as corporate handles most of our AR) along with customer service responsibilities. AR background preferred.
  The right candidate should possess attention to detail and strong customer service skills.
  Main Responsibilities


• Reception


• Working with sales staff to collect past payments due


• Customer care


• Work with supervisor and manager to perform other duties as assigned


• Looking For


• Customer service and customer payments experience – yes


• AR experience


• Sapphire is a plus


• Open to someone who has 1-3 years of experience but willing to take initiative and learn

Additional Information

All your information will be kept confidential according to EEO guidelines.