Accounts Receivable & Collections Specialist

GRM Information Management Services; Miami Gardens (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

GRM Information Management Services is seeking a Collection Representative in Miami Gardens, Florida. This role is responsible for managing collection efforts and ensuring timely payments of invoices. The successful candidate will have a minimum of 4 years of B2B collection experience and strong communication skills.

The position involves daily collections calls, working with Account Managers, monitoring customer payments, and maintaining customer information. GRM promotes a diverse and inclusive workplace.

Qualifications

• Minimum 4 years of B2B collection experience preferred.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office.

Responsibilities

• Make daily collections call to assigned account base.
• Document and update daily activity in salesforce.com.
• Work with Account Managers to collect on outstanding invoices.
• Monitor customer payments.
• Maintain and update customer contact information.
• Investigate and resolve customer queries.
• Generate monthly credit/debit logs.
• Create Purchase Orders in Accounting System.
• Monitor and process invoices from vendors weekly.
• Answer and transfer telephone calls or take messages.
• Sort and deliver incoming mail and send outgoing mail.
• Schedule appointments and receive customers or visitors.
• Provide general information to staff, clients, or the public.

Skills

B2B collection experience

Verbal communication

Written communication

Microsoft Office proficiency

Job description

GRM Information Management Services is seeking a Collection Representative in Miami Gardens, Florida. This role is responsible for managing collection efforts and ensuring timely payments of invoices. The successful candidate will have a minimum of 4 years of B2B collection experience and strong communication skills.

The position involves daily collections calls, working with Account Managers, monitoring customer payments, and maintaining customer information. GRM promotes a diverse and inclusive workplace.