AR Collections Specialist: Drive Cash Flow & Resolutions

MES Life Safety; Fort Lauderdale (FL); On-site; USD 45,000 - 70,000; Full time

Job summary

MES Service Company, LLC in Dania Beach, Florida, is seeking an Accounts Receivable Collections Specialist to manage a high-volume portfolio of municipal, government and commercial accounts. You will contact customers, secure payment commitments, and document all activity in NetSuite.

This role requires strong organization, persistence and collaboration with Sales, Service, Operations and Accounting to resolve disputes and apply payments accurately, while maintaining professional relationships

Qualifications

• Associate degree in Accounting, Finance, Business Administration or related field, or equivalent professional experience.
• At least five years of accounts receivable, commercial collections or customer-account experience.
• Experience managing a high-volume collection portfolio.
• Proficiency with invoices, credit memos, customer statements and account reconciliations.
• Strong Microsoft Excel and Outlook skills.

Responsibilities

• Manage an assigned regional or customer portfolio and collect outstanding receivables according to established policies.
• Review the AR aging daily and prioritize past-due accounts based on balance, age, risk and payment history.
• Contact customers by telephone and email to obtain invoice status, payment dates and payment commitments.
• Follow up promptly on missed payment promises and unresolved customer inquiries.
• Document every collection contact and customer commitment in NetSuite; maintain notes and statuses.

Skills

Persistence

Customer service

Collection skills

Accountability

Problem solving

Attention to detail

Time management

Cross-functional collaboration

Documentation

Confidentiality

Education

Associate degree in Accounting

Bachelor’s degree preferred

Tools

Microsoft Excel

Outlook

Job description

MES Service Company, LLC in Dania Beach, Florida, is seeking an Accounts Receivable Collections Specialist to manage a high-volume portfolio of municipal, government and commercial accounts. You will contact customers, secure payment commitments, and document all activity in NetSuite.

This role requires strong organization, persistence and collaboration with Sales, Service, Operations and Accounting to resolve disputes and apply payments accurately, while maintaining professional relationships