Accounts Receivable & Collections Analyst

Americold Logistics, LLC.; Atlanta (GA); On-site; USD 52,000 - 68,000; Full time

Job summary

Americold Logistics, LLC. is seeking a Collections Specialist to maintain positive relationships while ensuring timely payments. You will review accounts, resolve disputes, and coordinate with third-party agencies as needed.

The role requires 2+ years in collections or AR, experience with Oracle AR, and strong Excel data analysis, along with excellent communication and multitasking abilities in a fast-paced environment in Atlanta.

Qualifications

• Associate degree or equivalent work experience required.
• Minimum 2 years of collections, accounting, or account-management focused customer service.
• Experience with Oracle accounts receivable.
• Proficiency in MS Word and advanced Excel for reporting.
• Ability to analyze customer accounts and resolve billing disputes using spreadsheets.

Responsibilities

• Review customer aging and identify past-due items for collection purposes.
• Analyze customer accounts and resolve complex billing disputes with assistance from relevant departments.
• Make collection calls and send communications to delinquent accounts.
• Prepare documentation for warehouse liens and work with third-party collection agencies as directed.
• Manage a follow-up system to ensure resolution of all delinquent items according to department goals.
• Investigate and resolve overpayments and deductions on customer accounts and prepare management reports as needed.
• Coordinate information between customers and internal parties to facilitate prompt payments and encourage adherence to established payment terms.
• Other essential duties may be applicable and assigned as necessary.

Skills

Accounts management

Customer service

Data analysis

Communication

Education

Associate degree or equivalent work experience

Tools

Oracle Accounts Receivable

MS Word

Excel (Advanced)

Job description

Americold Logistics, LLC. is seeking a Collections Specialist to maintain positive relationships while ensuring timely payments. You will review accounts, resolve disputes, and coordinate with third-party agencies as needed.

The role requires 2+ years in collections or AR, experience with Oracle AR, and strong Excel data analysis, along with excellent communication and multitasking abilities in a fast-paced environment in Atlanta.