Accounts Receivable Clerk

Staffmark Group; Monroe (LA); On-site; USD 21,000 - 28,000; Full time

Job summary

Staffmark Group is seeking an Accounts Receivable Clerk in Monroe, LA to manage invoices, receipts, and payment tracking. The role emphasizes collections, with outbound calls and high-volume account management, alongside standard AR duties.

The ideal candidate will have strong negotiation and communication skills, be detail-oriented, and proficient in Excel with QuickBooks experience preferred. Competitive pay and weekday schedule offered.

Qualifications

• High school diploma or GED required; accounting/business education preferred.
• Experience in accounts receivable and collections strongly preferred.
• Ability to collect past-due balances and manage delinquent accounts.
• Experience reviewing aging reports and reconciling customer accounts.
• Proficiency in Excel and accounting software; QuickBooks a plus.
• Strong negotiation, communication and conflict-resolution skills.

Responsibilities

• Make daily outbound collection calls regarding past-due balances and outstanding invoices.
• Manage a high volume of delinquent accounts and prioritize collection efforts based on aging reports.
• Follow up consistently on overdue invoices through telephone calls, emails, and written correspondence.
• Negotiate payment arrangements within company guidelines.
• Post customer payments and apply payments to invoices.
• Prepare reports regarding collections, delinquent accounts, and outstanding receivables.
• Respond to customer inquiries regarding invoices and account balances.
• Resolve billing disputes in a timely and professional manner.

Skills

Collections experience

Negotiation skills

Communication skills

Outbound calls

Detail-oriented

Organizational skills

Time management

Independent work

Education

High school diploma or GED

Accounting or business education

Tools

Microsoft Excel

QuickBooks

Job description

Now hiring for a Accounts Receivable Clerk

Location: Monroe, LA

Pay Rate: $15.00 - $20.00 per hour

Schedule: Monday-Friday, 8:00 am-5:00 pm

Make Every Penny Count (Literally)

Become our next Accounts Receivable Clerk in Monroe and help manage invoices, receipts, and payment tracking. If balancing worksheets, clearing queues, and staying ahead of the numbers feels good, this role is built for you.

We are seeking an experienced, detail-oriented, and highly motivated Accounts Receivable Specialist with a strong background in collections. This position will be heavily focused on collecting outstanding balances, managing past-due accounts, resolving payment discrepancies, and maintaining accurate accounts receivable records.

Key Responsibilities

Collections and Account Management

• Make daily outbound collection calls to customers regarding past-due balances and outstanding invoices.
• Manage a high volume of delinquent accounts and prioritize collection efforts based on aging reports.
• Follow up consistently on overdue invoices through telephone calls, emails, and written correspondence.
• Negotiate payment arrangements and establish realistic payment commitments within company guidelines.
• Monitor payment promises and follow up promptly when commitments are not met.
• Research and resolve customer disputes, billing discrepancies, and payment issues.
• Maintain professional but firm communication with customers to encourage timely payment.
• Escalate severely delinquent accounts to management when necessary.
• Work toward established collection goals and reduce outstanding accounts receivable balances.

Accounts Receivable Responsibilities

• Monitor and maintain customer accounts, payment records, and outstanding balances.
• Review accounts receivable aging reports to identify overdue accounts.
• Post customer payments and apply payments to appropriate invoices.
• Reconcile customer accounts and investigate discrepancies.
• Research unapplied payments, short payments, and outstanding credits.
• Assist with invoicing, billing adjustments, and account corrections.
• Maintain accurate documentation of collection activity and customer communications.
• Prepare reports regarding collections, delinquent accounts, and outstanding receivables.

Customer Service and Communication

• Respond to customer inquiries regarding invoices, account balances, and payment history.
• Resolve billing disputes in a timely and professional manner.
• Communicate with internal departments to address customer concerns and payment delays.
• Build and maintain positive customer relationships while enforcing payment expectations.
• Provide regular updates to management regarding collection progress and problem accounts.

Qualifications

• High school diploma or GED required; additional education in accounting or business preferred.
• Previous accounts receivable and collections experience strongly preferred.
• Proven ability to collect past-due balances and manage delinquent accounts.
• Comfortable making a high volume of outbound collection calls.
• Strong negotiation, communication, and conflict-resolution skills.
• Ability to be firm and persistent while maintaining professionalism.
• Experience reviewing aging reports and reconciling customer accounts.
• Strong attention to detail and accuracy when handling financial information.
• Proficiency in Microsoft Excel and accounting software; QuickBooks experience is a plus.
• Excellent organizational and time-management skills.
• Ability to work independently, prioritize accounts, and meet collection deadlines.
• Comfortable working in a fast-paced, deadline-driven environment.

Preferred Skills

• Business-to-business (B2B) collections
• High-volume outbound collection calls
• Delinquent account management
• Accounts receivable aging reports
• Payment negotiations and arrangements
• Cash applications and payment posting
• Account reconciliation
• Billing dispute resolution
• Microsoft Excel and accounting software
• Strong customer service and communication skills

Ideal Candidate

We are looking for someone who has a strong collections mentality and understands the importance of maintaining cash flow and reducing past-due balances.

This is not simply a data-entry or payment-posting position. Collections will be a major part of the daily responsibilities.

The successful candidate will be confident on the telephone, persistent with follow‑up, comfortable discussing overdue balances, and capable of holding customers accountable for payment commitments.

We need someone who can balance excellent customer service with a results-driven approach to collections.

Candidates with previous experience in commercial collections, credit and collections, or high-volume accounts receivable environments are especially encouraged to apply.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Professional Office Environment with opportunities for advancement and career development.

"This company kept me working for many years. I learned so many skills from working for this company. Staffmark was the reason I was able to feed my family and clothe my kids. I would work for Staffmark anytime." - Staffmark, Accounting Clerk

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.