Accounts Receivable Associate

Relias Learning, LLC; Morrisville (NC); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking Accounts Receivable Associates to join their dynamic team. In this role, you will be the key point of contact for clients, ensuring timely payments and addressing any billing issues they may encounter. You'll collaborate with various departments to provide exceptional service and maintain strong client relationships. If you have a Bachelor's degree and possess strong communication and time management skills, this is a fantastic opportunity to kick-start your career in a supportive environment focused on client success.

Qualifications

• Bachelor’s degree or higher required, new graduates welcome.
• Strong verbal and written communication skills are essential.

Responsibilities

• Process invoice requests, payments, and refunds efficiently.
• Communicate with clients to resolve billing issues and ensure timely payments.

Skills

Verbal Communication

Written Communication

Excel Skills

Customer Service Skills

Attention to Detail

Time Management

Education

Bachelor’s Degree

Job description

Accounts Receivable Associates communicate directly with the client, as well as with the client’s Account Manager and Client Success Manager, to ensure timely payments and assist in solving client issues regarding their billing.

WHAT YOU’LL BE DOING:
• Processing invoice requests, payments, refunds, and buyout opportunities
• Collecting on outstanding accounts by communicating with clients via telephone and email
• Solving client billing issues
• Working with other departments to solve client issues outside of the billing scope
• Working under tight deadlines to meet department reporting needs
• Managing the relationship with suspended clients
• Creating payment default opportunities
• Completing monthly write offs of Defaulted clients

YOU’VE GOT WHAT IT TAKES IF YOU HAVE:

• Bachelor’s degree or higher
• New college graduates may apply
• Strong verbal and written communication skills
• Basic Excel skills
• Knowledge of basic customer service skills
• Strong attention to detail
• Effective time management skills