Accounts Receivable Associate

Bertelsmann; Morrisville (NC); Hybrid; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Accounts Receivable Associate to join their team. This role offers a unique opportunity to work in a hybrid environment, balancing in-office collaboration with the flexibility of remote work. You will play a crucial role in ensuring timely payments and resolving client billing issues, making a tangible impact on the financial outcomes of healthcare organizations. With a strong emphasis on professional development, this position provides avenues for growth and advancement within the company. If you're detail-oriented and possess strong communication skills, this is the perfect opportunity to make a difference in the healthcare sector.

Benefits

401k match

Flexible PTO

Parental leave policy

Free coffee and pastries

Comprehensive onboarding program

Growth and career advancement opportunities

Qualifications

• Bachelor's degree or higher required, new graduates welcome.
• Strong verbal and written communication skills are essential.

Responsibilities

• Process invoice requests, payments, and refunds efficiently.
• Communicate with clients to resolve billing issues promptly.

Skills

Verbal communication

Written communication

Excel skills

Customer service

Attention to detail

Time management

Education

Bachelor's degree

Job description

Are you looking for a high energy, strategic, and fast-paced position as a Accounts Receivable Associate? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
  • 20%+ annual employee promotion and transfer rate
  • Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  • Professional development gained from conference attendance and participation in organizations like NC Tech
  • Onsite 321 Coffee Shop providing free coffee and pastries to employees

Accounts Receivable Associates communicate directly with the client, as well as with the client’s Account Manager and Client Success Manager, to ensure timely payments and assist in solving client issues regarding their billing.

WHAT YOU’LL BE DOING:
• Processing invoice requests, payments, refunds, and buyout opportunities
• Collecting on outstanding accounts by communicating with clients via telephone and email
• Solving client billing issues
• Working with other departments to solve client issues outside of the billing scope
• Working under tight deadlines to meet department reporting needs
• Managing the relationship with suspended clients
• Creating payment default opportunities
• Completing monthly write offs of Defaulted clients

YOU’VE GOT WHAT IT TAKES IF YOU HAVE:

• Bachelor’s degree or higher
• New college graduates may apply
• Strong verbal and written communication skills
• Basic Excel skills
• Knowledge of basic customer service skills
• Strong attention to detail
• Effective time management skills

Relias is an Equal Opportunity Employer and a Drug-Free workplace

IN OFFICE REQUIREMENT:

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 30 days/quarter.

Company:Relias LLC

Country:United States of America

State/Region:North Carolina

City: Morrisville

Postal Code:27560

Job ID:279739