Accounts Receivable Associate

Dorling Kindersley Limited; Morrisville (NC); Hybrid; USD 40,000 - 60,000; Full time

Job summary

An innovative company is seeking a dynamic Accounts Receivable Associate to join their team in North Carolina. This role offers a unique opportunity to engage with clients directly, ensuring timely payments and resolving billing issues. With a flexible hybrid work environment, you will enjoy the best of both worlds—working from home and collaborating in the office. The company is committed to professional development, offering various growth opportunities, including leadership programs and development curriculums. If you're detail-oriented and possess strong communication skills, this position is perfect for you!

Benefits

401k Match

Flexible PTO

Parental Leave

Free Coffee and Pastries

Employee Resource Groups

Comprehensive Onboarding

Professional Development Opportunities

Qualifications

• Bachelor's degree or higher is required.
• Strong verbal and written communication skills are a must.
• Basic Excel skills and attention to detail are essential.

Responsibilities

• Process invoice requests, payments, and refunds.
• Communicate with clients to collect on outstanding accounts.
• Solve client billing issues and manage relationships.

Skills

Verbal Communication

Written Communication

Excel Skills

Customer Service Skills

Attention to Detail

Time Management

Education

Bachelor's Degree

Job description

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Are you looking for a high energy, strategic, and fast-paced position as a Accounts Receivable Associate? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
  • 20%+ annual employee promotion and transfer rate
  • Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  • Professional development gained from conference attendance and participation in organizations like NC Tech
  • Onsite 321 Coffee Shop providing free coffee and pastries to employees

Accounts Receivable Associates communicate directly with the client, as well as with the client’s Account Manager and Client Success Manager, to ensure timely payments and assist in solving client issues regarding their billing.

WHAT YOU’LL BE DOING:
• Processing invoice requests, payments, refunds, and buyout opportunities
• Collecting on outstanding accounts by communicating with clients via telephone and email
• Solving client billing issues
• Working with other departments to solve client issues outside of the billing scope
• Working under tight deadlines to meet department reporting needs
• Managing the relationship with suspended clients
• Creating payment default opportunities
• Completing monthly write offs of Defaulted clients

YOU’VE GOT WHAT IT TAKES IF YOU HAVE:

• Bachelor’s degree or higher
• New college graduates may apply
• Strong verbal and written communication skills
• Basic Excel skills
• Knowledge of basic customer service skills
• Strong attention to detail
• Effective time management skills

Relias is an Equal Opportunity Employer and a Drug-Free workplace

IN OFFICE REQUIREMENT:

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 30 days/quarter.

Country:United States of America

State/Region:North Carolina

Postal Code:27560

Job ID: 279739

Date: May 7, 2025

Location:

Morrisville, NC, US, 27560

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