Accounts Processing Specialist

U.S. Bank; Knoxville, Northern (TN, KY); Hybrid; USD 28,000 - 29,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k) plan

Paid vacation

Job summary

U.S. Bank is seeking an Account Processor to handle document processing and record keeping for customer accounts. The role involves entering and updating account information, answering inquiries, and providing administrative support while ensuring accurate data management.

The position requires strong typing, organization, and problem-solving abilities. The role will involve in-office work 3+ days a week across Knoxville, Earth City, Minneapolis or Overland Park with a 8am-5pm schedule, Monday

Qualifications

• High school diploma or equivalent required.
• Thorough knowledge of products, services, terminology, procedures and systems.
• Strong customer service skills and ability to manage multiple projects and deadlines.

Responsibilities

• Enter new account information and update existing accounts.
• Respond to customer inquiries and resolve problems.
• Maintain records, classify and summarize documents, prepare reports.

Skills

Customer service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

U.S. Bank is seeking an Account Processor to handle document processing and record keeping for customer accounts. The role involves entering and updating account information, answering inquiries, and providing administrative support while ensuring accurate data management.

The position requires strong typing, organization, and problem-solving abilities. The role will involve in-office work 3+ days a week across Knoxville, Earth City, Minneapolis or Overland Park with a 8am-5pm schedule, Monday