Account Processing Specialist

MidFirst Bank - Default; Oklahoma City (OK); On-site; USD 60,000 - 80,000; Full time

Job summary

Ultipro operates within Bank Operations and supports Retail, Commercial, and Private Banking teams in opening and maintaining deposit accounts. The role ensures documentation accuracy, compliance, and process improvements, with annual escheatment and year-end tax reporting responsibilities.

The Specialist will coordinate cross-functional activities, analyze data and controls, and contribute to policy development and procedural documentation to support regulatory compliance and operational

Qualifications

• At least five years of related banking operations or deposit processing experience.
• Working knowledge of year-end tax reporting and unclaimed property requirements.
• Experience interpreting regulatory guidance or state laws and translating requirements into procedures.
• Experience analyzing data and developing reports in Excel to identify trends.
• Experience documenting operational processes, procedures, or policies.
• Proficiency with Outlook and Excel; ability to learn job-specific/web-based apps.

Responsibilities

• Coordinate annual unclaimed property escheatment activities and year-end tax reporting across lines of business.
• Analyze data, processes, controls, and supporting tech to identify trends and gaps.
• Recommend and implement improvements to strengthen controls and efficiency.
• Lead operational initiatives from planning through implementation with stakeholders across the Bank.
• Develop and maintain departmental procedures; interpret IRA guidance and unclaimed property laws.
• Configure and optimize account-processing applications and cross-train on functions.
• Support during high-volume periods; perform other duties as assigned.

Skills

Analytical thinking

Data analysis with Excel

Regulatory guidance interpretation

Operational documentation

Process improvement

Cross-functional collaboration

Time management

Written and verbal communication

Independent work

Education

High School or better

Tools

Microsoft Excel

Microsoft Outlook

Job description

This position is part of the Account Processing department within Bank Operations and supports Retail, Commercial, and Private Banking teams in opening and maintaining deposit accounts. The role helps ensure account documentation is accurate, complete, and compliant while contributing to process improvements, operational controls, and key annual reporting activities. As a Specialist in the department you will be responsible for several functions within the department that recur annually and impact multiple lines of business, including unclaimed property escheatment activities and year-end tax reporting obligations.

Primary Responsibilities

• Coordinate annual unclaimed property escheatment activities and year-end tax reporting obligations across multiple lines of business.
• Analyze operational data, processes, controls, and supporting technologies to identify trends, inefficiencies, and control gaps.
• Recommend and implement improvements that strengthen controls, increase efficiency, and enhance service to internal business partners.
• Lead operational initiatives from planning through implementation, coordinating with stakeholders across the Bank.
• Develop and maintain departmental policies, procedures, and process documentation; interpret applicable IRA guidance and unclaimed property laws to support compliance.
• Configure and optimize account-processing applications, cross-train on departmental functions, and provide support during high-volume periods.
• Other duties as assigned by management

Minimum Qualifications

• At least five years of related experience in banking operations, deposit operations, account processing, or a comparable financial services environment.
• Working knowledge of year-end tax reporting and unclaimed property requirements.
• Experience interpreting regulatory guidance or state laws and translating requirements into operational procedures.
• Experience analyzing data and developing reports using Microsoft Excel to identify trends and support business improvements.
• Experience documenting operational processes, procedures, or policies.
• Proficiency with Microsoft Outlook and Excel, with the ability to learn and support job-specific and web-based applications.

Skills and Competencies

• Strong analytical thinking and problem-solving skills with close attention to detail.
• Ability to organize competing priorities, meet deadlines, and maintain accurate records during high-volume periods.
• Clear and professional written and verbal communication skills.
• Ability to work independently, exercise sound judgment, and elevate concerns appropriately.
• Demonstrated reliability, accountability, and follow-through.
• Ability to collaborate with stakeholders and facilitate operational or system changes.

Primary hours for this department are Monday through Friday 8am-5pm. Additional hours may be required as needed.

In addition, the position is expected to read, reference, interpret, and develop written departmental procedures, cross train on department tasks, make suggestions to correct or enhance existing processes, and take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth.

Position is located on-site in Oklahoma city, must reside in area to be considered

Qualifications

Education

Required

High School or better.

Experience

Required

Experience documenting operational processes, procedures, or policies.

Experience analyzing data and developing reports using Microsoft Excel to identify trends and support business improvements.

Experience interpreting regulatory guidance or state laws and translating requirements into operational procedures.

Working knowledge of year-end tax reporting and unclaimed property requirements.

5-10 years:

related experience in banking operations, deposit operations, account processing, or a comparable financial services environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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