Accounts & Payments Clerk — Detail‑Oriented, Fast‑Pac ed

Lancaster County; Lancaster (Lancaster County); On-site; USD 35,000 - 36,000; Full time

Job summary

Lancaster County is seeking a full-time Account Clerk to manage payments toward fines, court costs, and restitution within the Office of Adult Probation and Parole Services.

The role requires daily interaction with offenders, impeccable attention to detail, and strong customer service and telephonic communication skills to support a fast-paced environment. Reporting to the Collections Manager, you will handle daily cash receipts and related accounting tasks.

Qualifications

• Education equivalent to completion of high school with some business school or college courses in accounting or business.
• One year of experience in bookkeeping, accounting, purchasing, payroll or related work.
• Or, any combination of acceptable education and experience which has provided the knowledge, skills and abilities cited above.

Responsibilities

• 60% Accurately process payments made by offenders in person or through the mail. Provide receipts to all individuals who make a payment and assist individuals with basic accounting questions regarding their cases.
• 20% Answer telephone calls, provide accurate answers to questions, and refer individuals to the proper Unit personnel.
• 5% Close and balance out drawer on a daily basis.
• 5% Analyze and interpret various accounting reports generated from the CPCMS.
• 5% Assist probation officers with the Collections Enforcement Unit in preparing court documents for fines and costs hearings.
• 5% Process wage attachments to employers of offenders.

Skills

Accounting experience

Spreadsheets

Calculator proficiency

Communication skills

Telephone skills

Time management

Computers & software aptitude

English proficiency

Relationship building

Education

High school diploma

Accounting courses

Job description

Lancaster County is seeking a full-time Account Clerk to manage payments toward fines, court costs, and restitution within the Office of Adult Probation and Parole Services.

The role requires daily interaction with offenders, impeccable attention to detail, and strong customer service and telephonic communication skills to support a fast-paced environment. Reporting to the Collections Manager, you will handle daily cash receipts and related accounting tasks.