Accounts Clerk I: Payments & Customer Service

Lancaster-County,-PA; Lancaster (Lancaster County); On-site; USD 30,000 - 40,000; Full time

Job summary

The Lancaster County Government is seeking a full-time Accounts Clerk for the Office of Adult Probation and Parole Services. The role posts payments toward fines, court costs, and restitution and requires daily interaction with offenders.

The position emphasizes accuracy, accountability, dependability, and strong customer service and telephonic communication in a fast-paced environment. Reporting to the Collections Manager, the incumbent processes payments, answers inquiries, balances the

Qualifications

• Requires high school completion with some accounting/business coursework.
• One year of bookkeeping/accounting or related work experience.
• Strong numerical accuracy and attention to detail.

Responsibilities

• Process payments accurately in person or by mail and provide receipts.
• Answer calls, give accurate information, and refer to the proper unit.
• Close and balance cash drawer daily and maintain records.
• Analyze accounting reports from CPCMS and assist with hearings preparation.
• Support probation officers with court document preparation for fines and costs.
• Process wage attachments to employers of offenders.

Skills

Detail-oriented

Customer service

Telephone communication

Time management

Data entry

Communication skills

Education

High school diploma

Accounting coursework

Tools

CPCMS

Excel

Job description

The Lancaster County Government is seeking a full-time Accounts Clerk for the Office of Adult Probation and Parole Services. The role posts payments toward fines, court costs, and restitution and requires daily interaction with offenders.

The position emphasizes accuracy, accountability, dependability, and strong customer service and telephonic communication in a fast-paced environment. Reporting to the Collections Manager, the incumbent processes payments, answers inquiries, balances the