Account Clerk I FT

Lancaster County; Lancaster (Lancaster County); On-site; USD 35,000 - 36,000; Full time

Job summary

Lancaster County is seeking a full-time Account Clerk to manage payments toward fines, court costs, and restitution within the Office of Adult Probation and Parole Services.

The role requires daily interaction with offenders, impeccable attention to detail, and strong customer service and telephonic communication skills to support a fast-paced environment. Reporting to the Collections Manager, you will handle daily cash receipts and related accounting tasks.

Qualifications

• Education equivalent to completion of high school with some business school or college courses in accounting or business.
• One year of experience in bookkeeping, accounting, purchasing, payroll or related work.
• Or, any combination of acceptable education and experience which has provided the knowledge, skills and abilities cited above.

Responsibilities

• 60% Accurately process payments made by offenders in person or through the mail. Provide receipts to all individuals who make a payment and assist individuals with basic accounting questions regarding their cases.
• 20% Answer telephone calls, provide accurate answers to questions, and refer individuals to the proper Unit personnel.
• 5% Close and balance out drawer on a daily basis.
• 5% Analyze and interpret various accounting reports generated from the CPCMS.
• 5% Assist probation officers with the Collections Enforcement Unit in preparing court documents for fines and costs hearings.
• 5% Process wage attachments to employers of offenders.

Skills

Accounting experience

Spreadsheets

Calculator proficiency

Communication skills

Telephone skills

Time management

Computers & software aptitude

English proficiency

Relationship building

Education

High school diploma

Accounting courses

Job description

Starting Compensation:

$35,217.00/Annually

Find job security and stability alongside a growing community and a team that supports you. Level up your career through a large network and specialty training.

Job Description:

Additional Job Description

JOB SUMMARY

• This is a full-time account clerk position within the Office of Adult Probation and Parole Services which is responsible for the posting of payments towards fines, court costs, and restitution.
• This position requires daily interaction with criminal offenders.
• Applicant must be extremely detail-oriented and possess a strong work ethic that includes, but is not limited to: accuracy, accountability, dependability, excellent customer services skills, excellent telephonic communication, and the ability to work in a fast paced environment.

REPORTING RELATIONSHIPS

• This position reports directly to the Collections Manager.

ESSENTIAL JOB FUNCTIONS

• 60% Accurately process payments made by offenders in person or through the mail. Provide receipts to all individuals who make a payment and assist individuals with basic accounting questions regarding their cases.
• 20% Answer telephone calls, provide accurate answers to questions, and refer individuals to the proper Unit personnel.
• 5% Close and balance out drawer on a daily basis.
• 5% Analyze and interpret various accounting reports generated from the Court of Common Pleas Case Management System (CPCMS).
• 5% Assist probation officers with the Collections Enforcement Unit in preparing court documents for fines and costs hearings.
• 5% Process wage attachments to employers of offenders.

OTHER SPECIFIC TASKS OR DUTIES

• Perform related work as required.

MINIMUM QUALIFICATIONS

• Education equivalent to completion of high school with some business school or college courses in accounting or business, including, or supplemented by course work in accounting, bookkeeping or closely related field.
• One year of experience in bookkeeping, accounting, purchasing, payroll or related work.
• Or, any combination of acceptable education and experience which has provided the knowledge, skills and abilities cited above.

KNOWLEDGE, SKILLS AND ABILITIES

• Prior experience in accounting or bookkeeping related functions.
• Proficiency in the use of spreadsheets.
• The ability to use a calculator with proficiency.
• Possess excellent communication skill, both orally and written.
• Possess professional telephone skills.
• The ability to plan, prioritize, organize, and manage time with efficiency and effectiveness.
• Proficiency in the use of, or willingness to learn, computers and software applications, as required by job duties.
• Complete understanding of basic English to include usage, grammar, spelling, and punctuation.
• Ability to establish and maintain effective working relationships with staff, visitors, clients, and representatives from other agencies.

REQUIRED LICENSES/CERTIFICATIONS/CLEARANCES

• Must pass a criminal background check.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to sit, sometimes for long periods of time.
• Ability to operate a computer or laptop.
• Ability to lift and move files weighing up to 10 pounds.
• Ability to provide own transportation to and from meetings and other job-related appointments in a timely manner and ability to access those locations with reasonable accommodations.

The County of Lancaster offers comprehensive benefits to our employees. Read more about our benefits here.

Lancaster County Government provides Equal Employment Opportunity for all persons regardless of race, religion, age, sex, national origin, genetic information or disability. The County also observes all applicable laws regarding Veterans status. The County reflects this action in all areas of employment and compensation practices and policies. Employment with the County is based upon the ability to perform the job as well as dependability and reliability once an individual is hired.