Accounts Payable Specialist — Detail-Driven & Tech-Savvy

Heartland Dental LLC; Effingham (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Heartland Dental LLC is seeking an Accounts Payable Specialist to join our growing AP team. This role emphasizes attention to detail and customer service while processing invoices and maintaining strong relationships with dental offices nationwide.

You will work with ERP systems and various digital platforms to ensure accurate coding, timely payments, and compliance with internal controls. The position reports to an AP Supervisor and participates in month-end close activities.

Qualifications

• 2+ years of experience in accounting, accounts payable, finance, or a related field preferred.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Proficiency with Microsoft Office 365 applications, including Outlook, Excel, Teams, and Word.

Responsibilities

• Provide exceptional customer service through phone, email, and internal ticketing systems.
• Serve as a primary point of contact for supported dental offices regarding accounts payable inquiries, payment status, invoice processing, and vendor-related issues.
• Respond to inquiries promptly while maintaining a professional and customer-focused approach.
• Research and resolve invoice, payment, and vendor discrepancies by collaborating with internal and external stakeholders.
• Review and resolve invoices and supporting documentation that have been rejected, failed, or require additional review within invoice automation and workflow platforms.
• Analyze invoices and supporting documentation to ensure proper coding to general ledger accounts and cost centers.
• Verify the accuracy and completeness of invoice data before processing.
• Reconcile vendor statements and investigate outstanding balances or discrepancies.
• Assist with month-end closing activities and ensure transactions are processed accurately and within established deadlines.
• Maintain compliance with company policies, accounting procedures, and internal controls.
• Utilize ERP systems, invoice management software, Microsoft 365 applications, and workflow automation tools to perform daily responsibilities.
• Navigate multiple technology platforms simultaneously, including accounting systems, ticketing systems, document management solutions, and reporting tools.
• Identify opportunities for process improvements, automation, and operational efficiencies.
• Support system upgrades, process changes, and continuous improvement initiatives as assigned.
• Collaborate cross-functionally with Operations, Finance, Procurement, and other departments to achieve organizational goals.
• Participate in team meetings, training sessions, and department initiatives by sharing ideas and best practices.
• Maintain current knowledge of Accounts Payable processes, technology enhancements, and industry best practices.
• Complete special projects and additional duties as assigned.

Skills

Accounts Payable

Microsoft 365

Communication

Attention to detail

ERP systems

Education

Associate’s degree in Accounting/Finance/Business

Tools

ERP systems

Invoice management platforms

Ticket management systems

Workflow software

Job description

Heartland Dental LLC is seeking an Accounts Payable Specialist to join our growing AP team. This role emphasizes attention to detail and customer service while processing invoices and maintaining strong relationships with dental offices nationwide.

You will work with ERP systems and various digital platforms to ensure accurate coding, timely payments, and compliance with internal controls. The position reports to an AP Supervisor and participates in month-end close activities.