Accounts Payable Specialist

Motion Recruitment; Nashville (TN); Sur place; USD 34 000 - 55 000; Plein temps

Résumé du poste

Motion Recruitment in Nashville seeks a RampUp Specialist to join the onsite Accounts Payable team for a 6‑month contract. You will support supplier and internal inquiries, manage ticket queues, and process credit notes, ensuring timely AP issue resolution across global teams. The role emphasizes customer service, SLAs, and cross‑functional collaboration in a fast-paced environment.

Qualifications

• 1–3 years in Accounts Payable, PTP, or shared services
• Basic understanding of AP processes and supplier management
• Strong written and verbal communication
• Ability to handle multiple requests and priorities
• Experience meeting SLAs in a high-volume environment
• Proficiency with Microsoft Excel, Outlook and Office Suite
• Experience with ticket/case management systems

Responsabilités

• Provide critical support for supplier and customer inquiries
• Manage ticket requests and monitor queues
• Process credit notes and adjust accounts as needed
• Ensure timely resolution of AP issues across global teams
• Track and report on SLAs and throughput; route requests to appropriate teams
• Support process improvements during a large transformation program

Connaissances

Customer service

Communication

Multitasking

Attention to detail

Organizational skills

Microsoft Excel

Microsoft Outlook

MS Office

Ticketing systems

Outils

ServiceNow

Oracle Cloud

Description du poste

Our client is looking for a RampUp Specialist to join their Procure-to-Pay (PTP) / Accounts Payable team. This is an onsite contract opportunity in Nashville, TN. In this role, you'll provide critical support for supplier and customer inquiries, manage ticket requests, process credit notes, and help ensure timely resolution of Accounts Payable-related issues across global teams.

The ideal candidate is customer-service focused, highly organized, and comfortable working in a fast-paced environment. You'll serve as a key point of contact for suppliers and internal stakeholders, managing ticket queues, monitoring SLAs, routing requests, and supporting process improvements within a large-scale transformation initiative.

Contract Duration: 6 months

Required Experience:

• 1-3 years of experience in Accounts Payable, Procure-to-Pay (PTP), customer service, shared services, or a similar support environment
• Basic understanding of Accounts Payable processes and supplier management
• Strong customer service and communication skills, both written and verbal
• Experience managing multiple requests and priorities simultaneously
• Ability to work in a high-volume, fast-paced environment while meeting SLAs and deadlines
• Strong attention to detail and organizational skills
• Proficiency with Microsoft Excel, Outlook, and Microsoft Office Suite
• Ability to quickly learn new systems, processes, and technologies
• Experience working with ticketing or case management systems

Preferred Experience:

• Experience with ServiceNow or other ticket management platforms
• Experience with Oracle Cloud
• Entertainment, media, or shared services experience
• Experience supporting global teams and stakeholders
• Exposure to process improvement initiatives and operational transformations