Accounts & Documents Specialist

U.S. Bank; Minneapolis (MN); On-site; USD 58,611,000 - 59,916,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Paid holidays

Disability insurance

Parental leave

Job summary

U.S. Bank is seeking a detail-oriented clerical specialist to support customer accounts. You will perform document processing, update account information, and prepare reports while delivering professional service to clients.

You will handle inquiries, resolve issues, and assist with administrative tasks across multiple locations. A strong focus on accuracy and customer care is required to succeed in this role.

Qualifications

• High school diploma or equivalent.
• Typically three to five years of clerical and customer service experience.

Responsibilities

• Process and update account information, record transactions and prepare reports.
• Answer customer inquiries and resolve issues to ensure satisfaction.
• Provide general administrative support and document handling for assigned accounts.

Skills

Clerical experience

Customer service

Multitasking

Communication skills

Education

High School Diploma

Tools

Microsoft Office

Job description

U.S. Bank is seeking a detail-oriented clerical specialist to support customer accounts. You will perform document processing, update account information, and prepare reports while delivering professional service to clients.

You will handle inquiries, resolve issues, and assist with administrative tasks across multiple locations. A strong focus on accuracy and customer care is required to succeed in this role.