Accounts & Documents Specialist

U.S. Bank; Earth City (MO); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k)

Paid vacation

Sick and Safe Leave

Holiday pay and personal leave

Job summary

U.S. Bank is seeking a detail-oriented professional to perform document processing and record keeping for customer accounts. The role requires handling new account data, updating existing records, and supporting customer inquiries with accuracy and care.

The position involves in-office work 3+ days a week across multiple locations, with standard 8am-5pm hours, Monday to Friday. Relevant clerical experience and proficiency in MS Office are preferred.

Qualifications

• High school diploma or equivalent is required.
• Typically three to five years of clerical and customer service experience.
• Experience with Microsoft Office and related systems is preferred.

Responsibilities

• Perform document processing and record keeping for customer accounts.
• Enter new account information and change existing account details; record transactions.
• Answer customer inquiries and provide administrative support; prepare reports.

Skills

Customer service

Time management

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM software

Job description

U.S. Bank is seeking a detail-oriented professional to perform document processing and record keeping for customer accounts. The role requires handling new account data, updating existing records, and supporting customer inquiries with accuracy and care.

The position involves in-office work 3+ days a week across multiple locations, with standard 8am-5pm hours, Monday to Friday. Relevant clerical experience and proficiency in MS Office are preferred.