Accounts & Customer Care Specialist

Chelsea State; Jackson (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Chelsea State is seeking a bank teller to provide a full range of customer services, including opening business and consumer accounts, processing deposits and withdrawals, and handling ATM questions. You will help cross-sell products and ensure adherence to bank procedures.

The role emphasizes accuracy, cash handling, and customer service in a fast-paced banking environment, with training provided and essential attendance expected.

Qualifications

• Experience handling deposits and withdrawals.
• Open new accounts (Checking, Savings, Time Deposits, IRA’s).
• Knowledge of banking policies and procedures.

Responsibilities

• Receive checks and cash for deposit to accounts, verify amounts and enter deposits into records.
• Cash checks and process withdrawals; receive loan payments.
• Balance drawer at end of day.
• Open new accounts and assist customers with questions.
• Assist cross-selling of financial products.

Skills

Cash handling

Customer service

Cross-selling

Attention to detail

Job description

Chelsea State is seeking a bank teller to provide a full range of customer services, including opening business and consumer accounts, processing deposits and withdrawals, and handling ATM questions. You will help cross-sell products and ensure adherence to bank procedures.

The role emphasizes accuracy, cash handling, and customer service in a fast-paced banking environment, with training provided and essential attendance expected.