Banking Services Specialist: Accounts & Customer Care

Chelsea State Bank; Jackson (MI); On-site; USD 28,000 - 40,000; Full time

Job summary

Chelsea State Bank in Jackson, MI seeks a Customer Service Representative/Teller to provide complete customer services at the financial institution and handle routine transactions. You will assist with opening business and consumer accounts and promote bank products.

Responsibilities include handling deposits, withdrawals, loan payments, and balance reconciliation. The role requires strong customer service and the ability to cross-sell NDIP products as appropriate.

Responsibilities

• Receives checks and cash for deposits and enters deposits into records.
• Cashes checks and processes withdrawals; receives loan payments.
• Counts coin and currency.
• Balances drawer at end of day.
• Opens new accounts (Checking, Savings, Time Deposits, IRAs).
• Assists customers with questions and concerns and cross-sell products.

Job description

Chelsea State Bank in Jackson, MI seeks a Customer Service Representative/Teller to provide complete customer services at the financial institution and handle routine transactions. You will assist with opening business and consumer accounts and promote bank products.

Responsibilities include handling deposits, withdrawals, loan payments, and balance reconciliation. The role requires strong customer service and the ability to cross-sell NDIP products as appropriate.