Accounting Resolutions Specialist - Customer Focused

Conservice LLC; Logan (UT); On-site; USD 22,000 - 31,000; Full time

Job summary

Conservice LLC in Logan, UT is seeking a Resolutions Specialist to join the Accounting Revenue Team. You will handle internal and client correspondence, verify and send ACHs, and resolve a variety of credit and charge situations while delivering excellent customer service.

The role emphasizes attention to detail, accountability, and the ability to manage multiple tasks. A minimum of 1 year in client relations and knowledge of Microsoft Excel are required or preferred as noted.

Qualifications

• Proven track record of great customer service.
• Accountable and attentive to staying on top of work.
• Exceptional attention to detail.
• 1 year of client relations experience required.
• Knowledge of Microsoft Excel.

Responsibilities

• Professional internal and client correspondence.
• Property and management maintenance for accounting.
• Verify and send ACHs.
• Handle a variety of situations including ones we haven't seen before with credits and charges.
• Special accounting requests and projects as needed.
• Maintain a CX score of 90% or higher.

Skills

Customer service

Attention to detail

Client relations experience

Escalation resolution

Project management

Education

High School Diploma or GED

Tools

Microsoft Excel

Job description

Conservice LLC in Logan, UT is seeking a Resolutions Specialist to join the Accounting Revenue Team. You will handle internal and client correspondence, verify and send ACHs, and resolve a variety of credit and charge situations while delivering excellent customer service.

The role emphasizes attention to detail, accountability, and the ability to manage multiple tasks. A minimum of 1 year in client relations and knowledge of Microsoft Excel are required or preferred as noted.