Accounting Resolutions Specialist

Conservice; Logan, Northern (UT, KY); Hybrid; USD 26,000 - 30,000; Full time

Job summary

Conservice is seeking a Resolutions Specialist to join the Accounting Revenue Team in Utah. The role focuses on resolving client concerns with accuracy and timeliness, maintaining a high CX score, and handling various accounting tasks such as ACH verifications and credits/charges.

The position requires strong customer service, attention to detail, and at least 1 year of client relations experience. A High School Diploma or GED is required. This is an on-site opportunity with an 8am-5pm MT shift.

Qualifications

• Proven track record of great customer service.
• Accountable and attentive to staying on top of work.
• Exceptional attention to detail.
• 1 year of client relations experience required.
• Knowledge of Microsoft Excel.
• Escalation resolution experience preferred.
• Knowledge of Microsoft suite of products helpful but not required.
• Project management experience helpful but not required.
• High School Diploma or GED.

Responsibilities

• Professional internal and client correspondence
• Property and management maintenance for accounting
• Verify and send ACHs
• Handle a variety of situations including ones we haven't seen before with credits and charges
• Special accounting requests and projects as needed
• Maintain a CX score of 90% or higher

Skills

Customer service

Attention to detail

Client relations

Escalation resolution

Accountability

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Office

Job description

Job Description

Wage: $19.40 per hour

Shift: 8am-5pm MT

We are looking for talented and self motivated individuals to join the Accounting Revenue Team as Resolutions Specialist!

Specialists focus on resolving client concerns and are dedicated to providing excellent customer satisfaction. If you are looking for anopportunityto learn with a growing company and advance your career in accounting, please apply!

Responsibilities

• Professional internal and client correspondence
• Property and management maintenance for accounting
• Verify and send ACHs
• Handle a variety of situations including ones we haven't seen before with credits and charges
• Special accounting requests and projects as needed
• Maintain a CX score of 90% or higher

Requirements

• Proven track record of great customer service
• Accountable and attentive to staying on top of work
• Exceptional attention to detail
• 1 year of client relations experience required
• Knowledge of Microsoft Excel
• Escalation resolution experience preferred
• Knowledge of Microsoft suite of products helpful but not required
• Project management experience helpful but not required

High School Diploma or GED

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This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.