AR Resolution Specialist - Mastering Cash Flow

Shamrock Trading Corporation; Overland Park, Northern (KS, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Shamrock Trading Corporation, headquartered in Overland Park, Kansas, is seeking an Account Resolution Specialist to maintain accurate receivable records and resolve billing issues. You will work with customers by phone and email to minimize past-due balances and collaborate with internal teams to ensure timely payments.

The ideal candidate has 2–3 years in admin/billing, strong Excel skills, and the ability to multitask in a fast-paced environment while maintaining excellent communication with

Qualifications

• 2–3 years of experience in administrative, billing or collections.
• Proficient in accounting principles and accounts receivable.
• Proficient in Microsoft Office, especially Excel.
• Ability to multitask in a high-volume environment.
• Strong time management and prioritization.
• Effective written and verbal communication with all levels.
• Leadership or management experience preferred.

Responsibilities

• Research open receivables on low and high volume accounts.
• Contact customers by phone and email to resolve past-due invoices.
• Monitor non-payments and payment irregularities.
• Collaborate with Account Managers to resolve issues.
• Coordinate with Accounts Receivable to resolve payment applications.
• Assist management with coaching and training.
• Answer accounting phone lines.
• Respond to general inquiries.
• Generate account statements.
• Manage payment service portals.
• Keep accurate records and report collection activity.

Skills

Accounts receivable

Billing

Multitasking

Time management

Communication skills

Problem solving

Leadership experience

Tools

Excel

Microsoft Office

Job description

Shamrock Trading Corporation, headquartered in Overland Park, Kansas, is seeking an Account Resolution Specialist to maintain accurate receivable records and resolve billing issues. You will work with customers by phone and email to minimize past-due balances and collaborate with internal teams to ensure timely payments.

The ideal candidate has 2–3 years in admin/billing, strong Excel skills, and the ability to multitask in a fast-paced environment while maintaining excellent communication with